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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Birthday Weekend The room was comfortable and spacious enough for my needs. Been here before and this room was better than the last one me and my friend were in. My only complaints are the iron wouldn't get hot and the bed comforter had a red stain on it. I did not feel the need was as clean because of the stain and sanitized the room myself. Other than that, I had a nice stay.
Business response:
Quinten, thanks for returning back to our hotel. We are pleased to know you liked the spaciousness and that our service along with all of our facilities was to your satisfaction. Your feedback is shared with our housekeeping and maintenance teams to review and action. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Good place to stay. Very safe with friendly staff. Very clean and quiet
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to know you were impressed with every aspect of our hotel, especially with the attentive service provided by our staff. We look forward to seeing you again on your future trip. Sincerely, Hotel Management
Perfect location for anyone, close to shopping, grocery stores, major highways,... The staff is helpful, polite, and very pleasant to deal with
Business response:
Warren, thank you so much for being our guest at Extended Stay America. We are glad to know our location worked well for your needs and that you had a pleasant stay. We look forward to making you next trip exceptional as well. Sincerely, Hotel Management
Everything good
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with all the aspects of our hotel. We appreciate your business and look forward to seeing you again soon! Sincerely, Hotel Management
Great room just needs to be cleaned Beds were comfortable, location was good. The kitchen area was a bonus. Pizza delivery was quick. Room was dirty, all doors and knobs were sticky and looked as if someone sprayed soda on the wall.
Business response:
Bernadette, thanks for evaluating your experience at our hotel. Although you liked most of our offerings, we apologize for the cleanliness issue you had with your room and your feedback is shared with our housekeeping team to review and action. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Misleading online information This was a disappointment. There was no breakfast as advertised. The bathtub wouldn’t drain correctly and housekeeping services were an extra charge. Sad.
Business response:
Mary, thanks for evaluating your experience at our hotel. Although you liked certain aspects of your stay, we apologize for not providing you with an exceptional stay. Your feedback for the breakfast is shared with our team to find out what went wrong and ensure this doesn’t happen again. Also, our maintenance team is informed to look into your concern of the bathtub drain. Please consider staying with us again so we can provide you with a comfortable experience. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, Hotel Management
location I have a problem walking for any distance and so stated that to the clerk. I was given a room at the greatest distance to the lobby. I requested a room closer because of my condition. I was given a new room much closer. After I checked out and got home, I looked up my bill that I given for my stay. It was for another person that stayed in room 320. That alerted me to check out my charges and was unhappy to find out that I have been charged another $10.00 on top of my charges and the charge for my pet ($125.00) which... read more
Business response:
Thank you for being our guest and for taking time to leave feedback. We apologize for the misunderstanding regarding your bill. Please contact our General Manager if you would like to further discuss your charges. Thank you again for being our guest, and we hope you will consider giving us another chance to make a better impression in the future. Hotel Management
Excellent location This is a nice place to stay. The location is safe and has easy access to the shopping centers, restaurants and major highways. My room was clean and the front desk staff was always ready to take care of me. Please consider this hotel if you are staying in the Columbia, SC area.
Business response:
Robert, thank you for staying at Extended Stay America. We are thrilled to know you loved everything we offer, especially our location and the excellent service provided by our front desk staff. We hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 4.3 star rating with 1,222 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.