This profile has been claimed by the business owner or representative.
Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location food options great close to zoo Had some trouble at check in they tried to put us in a 1 bedroom and we had a 2 bedroom reserved. Girl at desk got it fixed. Room was spacious and clean. Nothing in kitchen cabinets so if you stay longer than a night bring paper plates and cutlery.
Business response:
Dawn, thank you for being our guest and for your review. Although you were impressed with our convenient location and your room, we are sorry for the issue you experienced at the time of check-in. Please be informed, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Your feedback is appreciated, and we will remind our team to communicate this more clearly going forward. We hope to have the opportunity to serve... read more
This hotel was just ok. Bed was a little hard. Size of room was nice. The heating/cooling unit was load. The upper unit occupants sounded like they were coming through the ceiling. This is not a quiet hotel.
Business response:
Thank you for being our guest. We are happy to know your overall experience was a pleasant one and that you liked your spacious room. With that said, we’re sorry for the inconvenience you had here. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. We hope the positive aspects of your visit will bring you back to our hotel. Sincerely, General Manager
Pleasant stay Booked this hotel because my daughter wanted to spend the weekend for her birthday with 7 of her favorite cousins and friends! Booked this hotel where everything to do was right there. The pool was shut down (bummer) but I figure it would be in September! They hotel was quiet and my room accommodated all 7 of us plus me! Staff was really nice
Business response:
We appreciate you choosing to stay at Extended Stay America during your daughter’s birthday and taking the time to write a review. It's great to know you enjoyed your stay and our facilities and service were to your satisfaction. Thanks so much for the positive review, and we look forward to your next stay with us soon. Sincerely, General Manager
Sheronda was the best Sheronda at the front desk was extremely helpful and attentive throughout our stay. Five stars for quality, professional service.
Business response:
David, we are glad to read you had a great stay with us at Extended Stay America. Thank you for letting us know our staff met your expectations. Your compliments will surely be shared with my entire team, especially with Sheronda. Reviews such as yours mean a lot, and we look forward to welcoming you back soon. Sincerely, General Manager
Convenient location but not in downtown.. Close to the highway and 5 min drive to anywhere you need to go, mall, restaurant, grocery stores, gas stations, pharmacy etc.
Business response:
Thank you for choosing our hotel and for your kind review. We are pleased to read you enjoyed your overall time with us and that our convenient location made it even better. We appreciate your business and hope to see you again in the future. Sincerely, General Manager
Nice Nice hotel very affordable
Business response:
Enrico, thank you for choosing to stay at Extended Stay America. We are thrilled to read you thoroughly enjoyed your time here and were impressed with all the aspects we have to offer. Thanks once more for your business, and we look forward to welcoming you back soon. Sincerely, General Manager
Business response:
We are delighted you had an excellent stay at Extended Stay America. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, General Manager
Extended stay without the things needed The hotel overall wasn't bad. The problem we had was it's an extended stay hotel and was supposed to have pots and pans, utensils, coffee maker etc... It had NONE OF THESE! We correctly assumed the breakfast would be worthless but weren't concerned because we THOUGHT we would be able to cook and would save money on meals! Staff was great though.
Business response:
Ralph, we are sorry for not meeting your expectations and regret the inconvenience it caused. You concerns will be shared with the respective teams in an effort to improve our service and facilities. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We hope you will give us a chance to impress you on a future visit. Sincerely, General Manager
Nice hotel and convenient location The room's bathtub was not installed right. There was no support material under the tub (I can feel a thin layer of the plastic), I felt like sliding while taking a shower. Not recommend this room for elderly people or someone who has knee problems.
Business response:
Thank you for being our guest at Extended Stay America. Although you were overall satisfied with your stay, we are sorry for the maintenance issues in your room. I have shared your concerns with the respective team to take corrective actions immediately. We regret the inconvenience caused and hope you will give us another chance to provide you with a much better experience. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 4.3 star rating with 1,222 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.