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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
extend my stay. it was very good..the employee's were very nice and helpful I would stay again
Business response:
Thank you for choosing to stay at Extended Stay America. We are thrilled to know you enjoyed your time with us and that our associates left you with a good impression of our hotel. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. We look forward to welcoming you back soon! Sincerely, Hotel Management
Business response:
Alicia, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
I am definitely willing to stay there again. The stay was great. The room was clean,front desk clerks were helpful.
Business response:
Thank you for sharing your amazing experience at Extended Stay America. We are thrilled to see you thoroughly enjoyed our courteous associates company and were impressed with the comfort of your well-appointed room. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
I'd stay again! Very convenient and clean place. Friendly and helpful staff.
Business response:
Sharon, thank you for staying at Extended Stay America. We are delighted to read you liked our well-kept property and courteous service. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Okay Overall a comfortable hotel. They did not have a plug for the bath, however, and we ran out of hot water....the windows are not a soundproof as they could be located right on top of a busy road.
Business response:
Aleta, thank you for being our guest. We are happy to know you overall experience was pleasant and that you gad a good time here. With that said we’re sorry for not living up to your expectations and regret the inconvenience it caused. Your feedback is appreciated as it will help us improve our service and facilities moving forward. We hope the positive aspects of your visit will bring you back to our hotel. Sincerely, Hotel Management
The room was spacious, clean and in a great area. There was not hot water though.
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know you loved the comfort of your spacious room and that you had a pleasant time here. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Room presentation Room fair, the furniture beat up, the dead bolt did not work, the dishwasher was not secure to counter. Anything for the kitchen had to be requested, there was nothing in the room not even a coffee pot.
Business response:
Thank you for choosing to stay at our hotel. We are truly sorry the condition of your rooms were not up to par and we did not meet your expectations. We appreciate you bringing this to our attention, and we want to let you know we are already working to address the problems you mentioned. Your review highlights where we need to refocus our efforts, and I assure you we will. We hope you will consider giving our hotel another chance so we can leave you with a much better impression on your next visit. Sincerely, Hotel Managem... read more
Good location This was as expected - nothing fancy but functional. It's older, well-used but generally clean.
Business response:
Peggy, thank you for being our guest and for your review. We are pleased to read you had an overall pleasant stay and liked our convenient location and courteous associates. Your feedback is of utmost value to us as it will help us to improve. We appreciate you choosing us and hope to have the opportunity to serve you better in the future. Sincerely, Hotel Management
Meh Room smelled like cooked seafood. Fixtures were broken, light in bathroom was missing a part of the cover (broken). TV showed no channels. Blankets were scratchy, pillows were pathetic. Not worth what I paid.
Business response:
It is very disappointing to read your comments concerning your stay at our hotel. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing our guidelines to provide a better experience for every guest entering our doors. We truly regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area. ... read more
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 4.3 star rating with 1,271 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.