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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My stay was okay having to wash their towels sucked, no everyday maid service, $10.00 a day if you wanted it🤔
Business response:
Thank you for being our guest. We're happy your stay was mostly positive, but we apologize you were unhappy with our housekeeping services. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
My stay was great over the wknd....didn't really see anyone So that was nice lol..room was clean,the only drawback was hot water.It was warm but not hot like I like it.But that will not keep me from staying again.
Business response:
Jeremy, thank you for choosing the Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. Your feedback in regard to hot water will be shared with the maintenance team It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Birthday Weekend The room was comfortable and spacious enough for my needs. Been here before and this room was better than the last one me and my friend were in. My only complaints are the iron wouldn't get hot and the bed comforter had a red stain on it. I did not feel the need was as clean because of the stain and sanitized the room myself. Other than that, I had a nice stay.
Business response:
Quinten, thanks for returning back to our hotel. We are pleased to know you liked the spaciousness and that our service along with all of our facilities was to your satisfaction. Your feedback is shared with our housekeeping and maintenance teams to review and action. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Good place to stay. Very safe with friendly staff. Very clean and quiet
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to know you were impressed with every aspect of our hotel, especially with the attentive service provided by our staff. We look forward to seeing you again on your future trip. Sincerely, Hotel Management
Perfect location for anyone, close to shopping, grocery stores, major highways,... The staff is helpful, polite, and very pleasant to deal with
Business response:
Warren, thank you so much for being our guest at Extended Stay America. We are glad to know our location worked well for your needs and that you had a pleasant stay. We look forward to making you next trip exceptional as well. Sincerely, Hotel Management
Everything good
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with all the aspects of our hotel. We appreciate your business and look forward to seeing you again soon! Sincerely, Hotel Management
Great room just needs to be cleaned Beds were comfortable, location was good. The kitchen area was a bonus. Pizza delivery was quick. Room was dirty, all doors and knobs were sticky and looked as if someone sprayed soda on the wall.
Business response:
Bernadette, thanks for evaluating your experience at our hotel. Although you liked most of our offerings, we apologize for the cleanliness issue you had with your room and your feedback is shared with our housekeeping team to review and action. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, Hotel Management
Misleading online information This was a disappointment. There was no breakfast as advertised. The bathtub wouldn’t drain correctly and housekeeping services were an extra charge. Sad.
Business response:
Mary, thanks for evaluating your experience at our hotel. Although you liked certain aspects of your stay, we apologize for not providing you with an exceptional stay. Your feedback for the breakfast is shared with our team to find out what went wrong and ensure this doesn’t happen again. Also, our maintenance team is informed to look into your concern of the bathtub drain. Please consider staying with us again so we can provide you with a comfortable experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 3.5 star rating with 1,887 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.