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Extended Stay America Hotel Columbia - West - Interstate 126 is located at 450 Gracern Rd, Columbia, SC. This business specializes in Hotels & Motels and Other Lodging.
450 Gracern Rd., Columbia, SC, 29210, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Anthony, thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Business response:
Kimberly, we are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
Steven, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Been here seven days and still haven’t had my sheets or toiletries replaced
Business response:
Mark, thank you for your review. We're sorry you were unhappy with our housekeeping services. Please know our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, but we are always happy to provide fresh linens and whatever you need during your stay. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Very comfortable Clean and very friendly staff.
Business response:
Helen, thank you for the wonderful feedback of Extended Stay America. We are delighted to know you were impressed with the great service delivered by our associates and that you had a great time with us. Thank you again for your review. We look forward to your next visit! Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Disappointed With All The bathroom ceiling leaked,the doors were corroded. The main door was not soiled it had gaps in the top and the bottom. We had to put towels up to keep critters out. They had an insect problem due to having so many outside accesses to the room.
Business response:
Lisa, thank you for being our guest. We apologize for the maintenance issues you encountered in your room. Please be assured that we have discussed your feedback with the concerned team in order to fix all the problems you mentioned. Also, we have shared your concerns with our housekeeping team to deep clean your room. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
Business response:
Jacole, thank you for being our guest at Extended Stay America. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Extended Stay America - Columbia - West - Interstate-126 has a 4.5 star rating with 1,710 reviews.
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.