This profile has been claimed by the business owner or representative.
Extended Stay America Hotel Columbia - West - Interstate 126 is located at 450 Gracern Rd, Columbia, SC. This business specializes in Hotels & Motels and Other Lodging.
450 Gracern Rd., Columbia, SC, 29210, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
For the price that was paid, the experience was satisfying
Business response:
Lex, we appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Your feedback is valuable, and we hope you will visit us again. Sincerely, Hotel Management
Business response:
Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Decent size with kitchette. Low amount of noise even though it is close to the interstate. Water was hot for as long as I wanted.
Business response:
Jim, thank you for choosing Extended Stay America. We are pleased to know you were impressed with our kitchen amenities and had a pleasant time with us. We appreciate your business and hope to see you back soon. Sincerely, Hotel Management
Window was taped close. Not secure at all. Thank goodness my husband was able to fix it. The shelf for luggage was broken, fixed that too. Stains on the carpet and smelled like a smoking room. Clean bed and bathroom though. I will not stay there again.
Business response:
Dorothy, thanks for evaluating your experience at our hotel. We sincerely apologize for the inconvenience in your room. Your feedback has been discussed with the concerned team to ensure we inspect all our rooms thoroughly before allotting to our future guests. We have strict policies where we prohibit smoking in some areas so we appreciate you bringing this to our attention as we can address it appropriately. Please consider giving us another chance to provide you with a much better stay. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Very quiet A little hard to find. Next door to a Hilton.
Business response:
Jim, thanks for sharing the wonderful review about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Ronald, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Not the safest the first room we were put into had a window that was half coming off the wall and could very easily been broken into. and the door was not sealed the correct way. The second room was better. There was a lot of sketchy people that sat outside on the stairs and watched you go into your room. Not a good area.
Business response:
Thanks for taking the time to review your experience online. Although you had a pleasant stay, we apologize for the maintenance issues you had in your previous room. Your feedback is shared with the concerned team for review and action. We take the safety of our guests and employees very seriously. Please know, our team is well trained to handle any situation and maintains a good environment. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Extended Stay America - Columbia - West - Interstate-126 has a 4.5 star rating with 1,710 reviews.
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.