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Extended Stay America - Columbia - West - Interstate-126
- Hotels
- Columbia, SC
About this business
Extended Stay America Hotel Columbia - West - Interstate 126 is located at 450 Gracern Rd, Columbia, SC. This business specializes in Hotels & Motels and Other Lodging.
Location details
450 Gracern Rd., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Courteous staff, affordable rates, clean and comfortable rooms. Minutes to downtown.
Business response:
Please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our well-kept room, hospitality, and location made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management
Business response:
We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
You get what you pay for. Had two rooms.. one had a DISGUSTING fridge. COMPLETELY DISGUSTING. Room Smelled like Cigarettes. The other room had a broken dresser. Room did not smell the best. You get what you pay for
Business response:
Thank you for posting a review. We are sorry for the issues you had all of your rooms and regret the inconvenience it caused. Rest assured, your feedback has been shared with the housekeeping and maintenance team to take care of this issues. We hope to see you back in the future so that we can provide you with a much better stay. Sincerely, Hotel Management
Business response:
Samantha, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Great Value, but the little things still annoy I have stayed here before and my experience was better than last time. The carpet was not stained ad I had towels when I checked in. I also thought I came prepared for the deficiencies I knew about, like no decaf coffee for breakfast except instant. I brought my own coffee and filters this time and asked for a coffee maker when I checked in. Unfortunately, when I went to use it in the morning, it was broken. Also the filters I was given at the desk (same 12 cup filters as what I... read more
Business response:
Robert, thank you for sharing your thoughts about your stay with us once again. We are happy to know that you liked our affordable rates, but we are sorry for not being able to meet some of your expectations. We have addressed your concerns with the staff, and we have taken corrective actions so this does not happen again. We would love the opportunity to welcome you back soon. Sincerely, Hotel Management
It was okay. Check in was smooth. Room was okay. Some things need some repairs.
Business response:
Troy, thank you for being our guest at Extended Stay America. We are happy to know you had a pleasant stay with us. Also, we have taken a note of your feedback as it helps us to improve our future guests’ experiences. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Room was decent but looked obviously retrofitted into an extended stay. Had an odor.Door was damaged. But if all you're looking for is a hot water and a comfy bed, this could be a recommended mainly because they had s good staff.
Business response:
Dee, thank you for being our guest. We are happy to know you slept well on our cozy bed and were impressed with our courteous associates. However, we are sorry for the inconvenience you had. Your feedback has been discussed with our Housekeeping and Maintenance team to be more diligent going forward. We hope the positive aspects of your visit will bring you back to us for an even better experience. Sincerely, Hotel Management
Business response:
Brandon, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
My first choice for a cozy place to stay! Love the staff
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed our well-maintained property and were especially impressed by the service provided by our attentive associates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - West - Interstate-126
How is Extended Stay America - Columbia - West - Interstate-126 rated?
Extended Stay America - Columbia - West - Interstate-126 has a 4.5 star rating with 1,690 reviews.
When is Extended Stay America - Columbia - West - Interstate-126 open?
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.