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Extended Stay America - Columbia - West - Interstate-126

4.5
  • Hotels
  • Columbia, SC

About this business

HospitalityHotels

Extended Stay America Hotel Columbia - West - Interstate 126 is located at 450 Gracern Rd, Columbia, SC. This business specializes in Hotels & Motels and Other Lodging. 

Location details

450 Gracern Rd., Columbia, SC, 29210, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.51,703 reviews
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Yw's profile image
6 years ago

very nice people, quiet place, great experience. Breakfast is a little too simple 

Business response:

Thank you for your review of Extended Stay America. We are glad you had a nice time here and that you liked our courteous service. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. It was our pleasure having you as a guest, and we look forward to your next visit. Sincerely, Hotel Management 

Gene's profile image
6 years ago

Very nice place for the price I paid. Definitely a bargain. 

Business response:

Gene, we appreciate you taking the time to review your experience at Extended Stay America. It feels good to know you enjoyed our hospitality and that you felt you got a great deal by choosing to stay with us. On behalf of everyone here, we invite you to enjoy the same on a future date. Sincerely, Hotel Management 

Aames's profile image
6 years ago

Everything was great except for the condition of property. The room was clean but carpet was dingy and black spots all over. The refrigerator condition was good n working but the outside of ref was rusty n yucky (not bc it’s not clean but the ref was rotten looking, very disgusting) Room smell like old cologne with whiff of Marijuana smell. The cabinets fall apart when you open it and the microwave dirty inside. Other than that place was good n staff are excellent. Room was as clean as the housekeeper can get it bc carpet wa... read more

Business response:

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future. Hotel Management 

tanjia's profile image
tanjia 
6 years ago

Business response:

Tanjia, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Robert's profile image
Robert 
6 years ago

Staff, excellent, especially management and manager Steve in particular (and Shannon). Ive stayed here many, many times, and Steve is simply very kind yet professional—accommodating too for my rare disability. And his office staff I find also outstanding. The hotel’s location is located unfortunately right next to a major freeway thus constant freeway noise. The rooms are well kept and clean, very good house keeping. The clientele can be undesirable in their behavior: screaming, shouting, “partying” at all hours of the night... read more

Business response:

Robert, thank you for staying with us again, and making Extended Stay America your home away from home. We are thrilled to read you loved your well-appointed room and the attentive service provided by our associates. We will be sure to share your compliments with our team, especially with Steve and Shannon, for a job well done. However, we are sorry if any inconvenience was caused to you while you were here. We appreciate your loyalty and look forward to your next stay with us soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

For the price it was ok. Circle the building twice looking for the front entrance. 

Business response:

Thank you for staying at our hotel. We are pleased to know you were happy with the value we offer, but we are sorry for the inconvenience you had during your visit. Thanks for the feedback. We hope to have an opportunity of hosting you back in the future for a much better experience. Sincerely, Hotel Management 

Rakesh's profile image
Rakesh 
6 years ago

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Rob's profile image
6 years ago

I love Marva! She was great very friendly. 

Business response:

Rob, thank you for your kind review of Extended Stay America. We were thrilled to read how much you enjoyed your stay, specifically due to the great service provided by Marva. Please be assured that we will pass on your compliments with her. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Morgan's profile image
Morgan 
6 years ago

Business response:

Morgan, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Columbia - West - Interstate-126

How is Extended Stay America - Columbia - West - Interstate-126 rated?

Extended Stay America - Columbia - West - Interstate-126 has a 4.5 star rating with 1,703 reviews. 

When is Extended Stay America - Columbia - West - Interstate-126 open?

Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.