This profile has been claimed by the business owner or representative.
Extended Stay America Hotel Columbia - West - Interstate 126 is located at 450 Gracern Rd, Columbia, SC. This business specializes in Hotels & Motels and Other Lodging.
450 Gracern Rd., Columbia, SC, 29210, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Columbia the southern disappointment This is nicer than the esa on the opposite side of the interstate, but generally difficult unlit road to get there always on a 3rd floor walk up only. And if you were expecting the local area to make it better you won't be impressed there either. For the price they could at least have a freaking elevator or maybe access to ice? Always pretty dirty and never had a well functioning shower in any of these places.
Business response:
Thank you for being our guest. Our goal is to provide an enjoyable experience for all our guests, and we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always expect from our hotel. Sincerely, Hotel Management
OK Except for the tobacco smells
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know your stay with us was satisfactory. That being said, I regret the inconvenience you experienced with the odor issues and have shared your concern with our housekeeping team to be more diligent going forward. We hope this didn’t overshadow your otherwise great stay and that you will choose us again in the future. Sincerely, Hotel Management
My stay I had a great time here, the staff was so nice and helpful... Made my stay so pleasant. .I definitely recommend this hotel to others...
Business response:
Thank you on behalf of Extended Stay America team for your kind comments on our performance, and we're glad you had a wonderful experience while being here. We will be sure to share your compliments with my staff. We look forward to welcoming you back soon. Sincerely, Hotel Management
It was pretty good I didn't stay long but I was comfortable and I would definitely stay again.
Business response:
Eyvonne, thanks for staying at Extended Stay America and for the feedback. We are thrilled to read you had a great stay with us and that we met and exceeded all of your expectations. It was a pleasure hosting you and we would love to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
I am in the process of moving and have to stay here for a little while till I saved up enough for a place. Everyone I’ve encountered has been helpful.
Business response:
Alyna, thanks for choosing Extended Stay America for your needs. We are pleased to know you liked the courteous service provided by our staff and have no complains so far. It is a pleasure knowing we could be of your service and hope our team continues delivering the same hospitality to you throughout your stay. Sincerely, Hotel Management
Business response:
Alyna, we appreciate your 5-star rating of Extended Stay America. It means a lot for us to learn that we exceeded your expectations for an exceptional stay. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Was a greaat night Because the GPS didn't guide me all the way to the hotel and there were no lit signs (it was late when I came in), I didn't get to stay there and had to stay at a nearby hotel. However, in the morning the signs were visible and I visited this hotel. Staff were wonderful.
Business response:
Thank you for choosing to stay at Extended Stay America and sharing your experience with fellow travellers online. We are glad to know you had a good time here and were satisfied with all that we offer. Thanks again for your feedback, and we would love to welcome you back the next time you are in the area. Sincerely, Hotel Management
Business response:
Many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Extended Stay America - Columbia - West - Interstate-126 has a 4.5 star rating with 1,704 reviews.
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.