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Extended Stay America Hotel Columbia - West - Interstate 126 is located at 450 Gracern Rd, Columbia, SC. This business specializes in Hotels & Motels and Other Lodging.
450 Gracern Rd., Columbia, SC, 29210, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Damarcus, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Business response:
Thank you for sharing your rating regarding your stay at Extended Stay America. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Business response:
Many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Nice hotel, great location, friendly staff Easy to make last minute reservation. Needed to extend stay 2 more days, no problems at all. Staff was extremely friendly and helpful. The room was very clean & modern. The rates were unbelievably reasonable for such nice rooms! Will definitely be visiting them again!!
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to read you found us to be a good value and that your spotless room and our courteous service added to your joy. We look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Breakfast claims Don't claim you have breakfast when you don't. This place isn't bad but I would've gone somewhere else if I knew there was no breakfast as advertised.
Business response:
Thank you for your feedback. We are sorry for not meeting your expectations in regard to our grab-and-go breakfast and have shared your concerns with our leadership team for any future improvements. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Cozy Nice staff and cozy, comfortable near work that’s all
Business response:
Amy, thank you for staying at Extended Stay America. We are delighted to read you had a comfortable time with us and that our location was perfect for your needs. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Columbia the southern disappointment This is nicer than the esa on the opposite side of the interstate, but generally difficult unlit road to get there always on a 3rd floor walk up only. And if you were expecting the local area to make it better you won't be impressed there either. For the price they could at least have a freaking elevator or maybe access to ice? Always pretty dirty and never had a well functioning shower in any of these places.
Business response:
Thank you for being our guest. Our goal is to provide an enjoyable experience for all our guests, and we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always expect from our hotel. Sincerely, Hotel Management
OK Except for the tobacco smells
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know your stay with us was satisfactory. That being said, I regret the inconvenience you experienced with the odor issues and have shared your concern with our housekeeping team to be more diligent going forward. We hope this didn’t overshadow your otherwise great stay and that you will choose us again in the future. Sincerely, Hotel Management
My stay I had a great time here, the staff was so nice and helpful... Made my stay so pleasant. .I definitely recommend this hotel to others...
Business response:
Thank you on behalf of Extended Stay America team for your kind comments on our performance, and we're glad you had a wonderful experience while being here. We will be sure to share your compliments with my staff. We look forward to welcoming you back soon. Sincerely, Hotel Management
Extended Stay America - Columbia - West - Interstate-126 has a 4.5 star rating with 1,690 reviews.
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.