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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient location, no frills Location was excellent. Hotel was friendly, clean, spacious. It also had thin walls and floors, a bit noisy. Hard bed and pillows, but we actually slept fine. Room temperature was great. Toiletries and towels were clean and adequate for our needs.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you were impressed with your room and that our location was perfect for your needs. We value your feedback and hope to see you again when your travels bring you back into the area. Sincerely, Hotel Management
In the perfect area had everything all around it. Grocery store, restuarants, gas, and shopping center's! Very quite spot tucked away from the busy bt very easy access.
Business response:
Thank you for the kind review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you also for choosing Extended Stay America, and we look forward to your next stay. Sincerely, Hotel Management
Very clean, great location,great staff, great value
Business response:
Jackie, thank you for reviewing your visit to Extended Stay America, a five-star. It was such a pleasure to read you had a comfortable stay at our well-kept property and that you were impressed with the courteous service provided by our team, which made you feel you received a great value that you had hoped for. Your review is appreciated, and we look forward to your next stay. Sincerely, Hotel Management
Great experience Clean, roomy, front desk very polite and informative! Recommend stay here
Business response:
Juanita, thank you for the kind feedback about your stay at Extended Stay America. It is good to know that you enjoyed your time with us and that you were impressed with our accommodations as well as the courteous associates. We appreciate your recommendation and look forward to your next visit. Sincerely, Hotel Management
No housekeeping. Staff was curt. Rooms not as clean as they should be.
Business response:
Jim, thank you for your review. We are glad you appreciated our staff for their friendly service. However, we are sorry you were unhappy with our housekeeping services. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are happy to offer this service to you at a minimal fee. If we did not communicate this properly at check-in, please accept our apologies. We hope you will accept our apologies and consider giving us another chance to show you the outstanding ... read more
fulfilled my need xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
Bathtub was dirty upon arrival Everything else was ok. There should always be someone present at the front desk. We had to call on the lobby phone.
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. Also, your comments regarding the cleanliness of the bathroom will be shared with our housekeeping team so that they will be more diligent in their work. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 3.7 star rating with 2,641 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.