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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Coolaid Great
Business response:
Isaiah, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Good not great. We were happy. Overall, it was good. The pool good, beds good, sofa pull out.. no so good, had no blankets or pillows. The desk had sheets and blankets but were out of pillows. Breakfast was the bare minimum but that was ok with us. They had coffee and hot chocolate we were happy. The kids had muffins. They said they were good. We liked it, it served our purpose.
Business response:
Bill, we recognize your time is valuable and appreciate the feedback you have provided for Extended Stay America. It’s great to know you were impressed with your well-appointed room and that you took advantage of our complimentary grab-and-go breakfast. Thank you again for all of your great feedback. We look forward to your next stay. Sincerely, Hotel Management
Very clean and spacious rooms. I was told there was breakfast, but there is not. There is coffee and granola bars. That is not breakfast.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your room! We want your stay with us to feel like home and be as comfortable as possible. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
I like the way the room was set up, the layout of it. The hotel in general could have been a bit cleaner.
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We're glad to know you liked your well-appointed room, but we're sorry you were unhappy with the cleanliness of our property. We have discussed your feedback with our housekeeping team to be more diligent with their efforts moving forward. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Location was perfect. My past experience with a suit style hotel was they came with utensils already in the cupboards. This one was "Old Mother Hubbard" the cupboards where bare. I did see later one could request such but we had already had gone out for dinner. I didn't check but I would think there would have been an addition charge the there use.
Business response:
Thank you for reviewing your stay. We're glad to know you were pleased with our location, but we're sorry for the inconvenience you had due to our dishware policy. Kindly note, the kitchenware for your room is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to our guests upon request and are always complimentary. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Satisfactory Despite booking out rooms at same time and as one transaction, they didn’t have two rooms near each other. One of our rooms was not as clean as we required so they did offer us a second option which was much improved (no leftover food in refrigerator/no hairs on bed and couch) Rooms are only cleaned weekly You must go to front desk for towels Stairwells were dingy but I guess most promote don’t use them.
Business response:
Loren, thank you for your gracious review. We are delighted to know you had a pleasant stay and that you liked our offerings. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management
Nice to have room to spread out, keep our groceries cool, and prepare for the next step of our journey.
Business response:
Bradley, thank you for selecting us for your needs. We are delighted to read you liked the spaciousness of your room and that you had a relaxing stay with me. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,605 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.