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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Being an extended-stay, my wife and I was a little surprised that things weren't worn-out more, but there was a little more wear and tear than I would like to see. Bits of trash behind t.v. stand and other areas that house-keeping does not reach for in routine cleanings. The appliances and fridge were a little dirty. Room wasn't too bad, except there was a light out in the bathroom that we had to overlook. Hotel was quiet during the whole night and morning, which is a plus...slept well. Bed was comfortable, and sheets were c... read more
Business response:
Thank you for the review of your stay at Extended Stay America. We are glad you loved our convenient location, comfortable bedding, and the peaceful environment of our hotel. However, your concerns regarding teh cleanliness issue have been shared with the housekeeping team to ensure a better experience going forward. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. We value your observations and look forward to your next stay soon. Sincerely, Hotel Management
Poor breakfast - coffee and nutrigrain bars were the only offering. FIne for someone staying longer who plans to use the kitchen
Business response:
Thank you for being our guest and sharing your review. We are glad you had a pleasant stay at our well-kept property and that you found offerings to be on par with your expectations. However, we regret our breakfast was not according to your liking. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
I love it was near target and some other places that me and my mom can walk to
Business response:
Sandy, thank you for choosing to stay with us at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our convenient location close to various places was perfect for your needs. We value your feedback and look forward to welcoming you and your mother back! Sincerely, Hotel Management
Employees were very nice but found a used condom on my floor upon arriving to my room
Business response:
Thank you for being our guest. Although you liked our courteous associates, we are sorry for the cleanliness issue you had in your room. A clean, fresh suite is our top priority, and we will work with our staff to ensure that this was an isolated issue. On behalf of everyone here, we invite you to revisit us for a much better experience. Sincerely, Hotel Management
It was all ok. Nothing outstandingpleasant hostesses
Business response:
Thank you for being our guest and for your wonderful feedback. Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit again the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 3.7 star rating with 2,641 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.