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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
Tessa, thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Check in was fast; room very spacious - small kitchen with full size frig, micro and cook top, sink; table. Couch had unknown brown stain on seat. When I went to look for cups (there are none) until bathroom sink found at least 4 dirty, wet towels; also found dirty washcloth in top drawer and dirty towel in another drawer. Bed def not a queen, more like a double. Breakfast was literally granola bars, oatmeal and muffins; no decaf coffee. It was just OK
Business response:
We apologize for falling short of your expectations for a perfect stay. Your feedback regarding the cleanliness issue and our breakfast offerings is shared with the concerned individuals in an effort to deliver better guest experiences going ahead. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area Sincerely, Hotel Management
Loved the hotel. Great value and location.
Business response:
Thank you for the excellent review of Extended Stay America. We are thrilled to read you found us to be a great value and that our ideal location was a perfect match for all of your needs. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Business response:
Amanda, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Property is close to shopping and restaurants. The staff were friendly and helpful. The hotel room was a little run down and not as clean as I would have liked. The linens and blankets were old and not very comfortable. I was disappointed with the room and hotel as a whole.
Business response:
Thank you for reviewing your stay. We're glad to know you were pleased with the service provided by our associates and that our location close to the shopping and restaurants was ideal for you. However, we're sorry you were unhappy with the cleanliness of your room. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with our efforts moving forward. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Great area, great service! The place was perfect for my wife and I we enjoyed every second of it!
Business response:
Tevin, thank you for the glowing review of Extended Stay America. We're thrilled to know you and your wife enjoyed your time with us and that the service provided by our associates met all your expectations. We hope our hotel will be your preferred choice the next time you visit Columbus. Sincerely, Hotel Management
Good stay! Good stay, didnt really walk around hotel but was clean the parts we seen.
Business response:
Toni, thank you for being our guest at Extended Stay America. It is such a delight to know you had a comfortable experience at our well-maintained property and that you returned without any complaints. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,605 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.