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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Awsume stay, great Price Great experience I will stay there again.
Basic Overall noisy - rooms are bare and could use more lighting. I didn’t need much assistance, but when I did there was rarely someone available at the front desk.
Business response:
Thank you for being our guest. We are sorry for the unpleasant stay you had with us and for the issues you encountered. Your feedback has been shared with our front desk team to improve our service going forward. Everything we do is aimed at providing you with an excellent experience. We would like to regain your trust and hope you will give us that opportunity in the future. Sincerely, Hotel Management
Business response:
Hugh, thank you for sharing your kind rating. It is great to see you enjoyed your visit and that you were satisfied with all that we have to offer at Extended Stay America. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Good place to stay Nice service and place
Business response:
Thank you for staying at Extended Stay America. We are delighted to know you were impressed with our well-kept property and that you appreciated our associates. We hope you are already planning another visit our way. Thank you again for your feedback! Sincerely, Hotel Management
Great location! My wife and I wanted some time away from the children, the dog, the phones you get what I'm saying. So we decided to try extended stay. It was a great location, great staff, great room and a great rate! My wife and I have decided to make this our "get away" place! We approve!!!
Business response:
Antonio, thank you for being our guest and taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. We look forward to welcoming you back soon. Sincerely, Hotel Management
We pulled out the couch and the mattress had moldy stains on it. The overall cleanliness was bad and they should not advertised single granola bars and oatmeal packets as free breakfast. However, the location for the purpose of my trip was convenient.
Business response:
Thank you for taking the time to post your online review. We apologize for any items that were overlooked in the preparation of your room. Your feedback helps us identify ways to improve our overall service, and for that we are grateful. We hope these issues did not detract from an otherwise enjoyable stay and that you will consider a return visit. Sincerely, Hotel Management
Continental breakfast was bare bones. Room was not
Business response:
Thank you for your review. We apologize that we fell short of your expectations when it came to our complimentary grab-and-go breakfast. We will make note of your feedback as we plan our breakfast offerings. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management
Just the heat/AC fan stayed on almost continuous
Business response:
Bryant, we are so glad you enjoyed your time at Extended Stay America. We appreciate your feedback and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,605 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.