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Extended Stay America - Columbus - Polaris

4.3
  • Hotels
  • Columbus, OH

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

8555 Lyra Dr., Columbus, OH, 43240, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,605 reviews
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Kathryn's profile image
Kathryn 
5 years ago

Would stay again! Good location, especially if you want to hit up the Polaris mall or any dining (so many options!). Area felt safe, but it isn’t the easiest driveway to find when there’s traffic. Loved the room, loved that the couch and chair could have been sleepers if needed. Only complaints are that the bed was harder than I anticipated and the A/C vent was farther from the bed. 

Business response:

Kathryn, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed our ideal location and liked your well-kept suite. We value your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management 

R's profile image
5 years ago

Location is very convenient to restaurants, shopping and Interstate etc. The fire alarm needed repaired and went off three out of four nights and one morning. All the staff knew it needed repaired but no-one seemed to concerned. The over all detail cleanliness of the room was very disappointing. The AC worked on a thermostat that once adjusted to come on it never shut off or if adjusted to shut off never came back on. Upon check out we had to demand a receipt, They do not give receipts when booking through Orbitz, Expedia et... read more

Business response:

Dear R, thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Big room lots of space. Someone cooked fish and smelled up the entire place 

Business response:

Thank you for staying at Extended Stay America. We are glad to know you liked the size of your room and had a pleasant time. We appreciate all of your feedback and will use it for future improvements. Thank you for choosing us for your visit, and we look forward to seeing you again. Sincerely, Hotel Management 

Clifford's profile image
Clifford 
5 years ago

Business response:

Clifford, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Business response:

We are glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Veronica's profile image
Veronica 
5 years ago

It's in Polaris I'm always pleased with my stay at this extended stay. No complaints!!! 

Business response:

Thank you for the awesome review! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

It was about what I expected for the price. I am glad they let me check in at 2:15 instead of 3. Also glad there was no extra fee for a couple more guests (the room I had booked already was able to accommodate that amt). Room was a good size 

Business response:

Thank you for being our guest at Extended Stay America. We are glad to know you enjoyed your stay with us and were impressed by the service provided by our courteous associates. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

The vending machines were not stocked with a varitity of stuff 

Business response:

Thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry we missed meeting some of your expectations. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Columbus - Polaris

How is Extended Stay America - Columbus - Polaris rated?

Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,605 reviews. 

When is Extended Stay America - Columbus - Polaris open?

Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.