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Extended Stay America - Columbus - Polaris

4.3
  • Hotels
  • Columbus, OH

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

8555 Lyra Dr., Columbus, OH, 43240, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,705 reviews
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Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
6 years ago

So conveniently located. Great staff, good grab and go breakfast - hey, I had my own kitchen to make a big breakfast if I wanted. Reasonable price! 

Business response:

Wow - we appreciate your five-star review of the Extended Stay America. Your feedback is the best performance measure we have, so thank you for taking the time to post your review. We are pleased that you enjoyed your stay with us and look forward to your next visit! Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Nice clean room for the price and roomy really enjoyed it 

Business response:

Thank you for your kind review. We are so happy you enjoyed your stay at the Extended Stay America. It is our goal to deliver great value at a fair price, and we like knowing that we have accomplished just that. We look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

I loved staying here. The room was very clean. And the staff member Amy was awesome and a very hard worker. You could tell she cared about her job. 

Business response:

Thank you for your review filled with so many kind comments! We are thrilled to know you had a great stay with us at Extended Stay America. We appreciate you mentioning our staff, especially Amy. She is a true asset to our team, and we will be sure to share your compliments with her. We look forward to your return visit. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

If I knew there was a kitchen, I would have bought food and cooked it. But nobody told me. Bad communications. 

Business response:

It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. Your feedback is very important to us and has been shared with the front desk staff to ensure we communicate our services and facilities to all guests. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management 

Kathryn's profile image
Kathryn 
6 years ago

Would stay again! Good location, especially if you want to hit up the Polaris mall or any dining (so many options!). Area felt safe, but it isn’t the easiest driveway to find when there’s traffic. Loved the room, loved that the couch and chair could have been sleepers if needed. Only complaints are that the bed was harder than I anticipated and the A/C vent was farther from the bed. 

Business response:

Kathryn, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed our ideal location and liked your well-kept suite. We value your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management 

R's profile image
6 years ago

Location is very convenient to restaurants, shopping and Interstate etc. The fire alarm needed repaired and went off three out of four nights and one morning. All the staff knew it needed repaired but no-one seemed to concerned. The over all detail cleanliness of the room was very disappointing. The AC worked on a thermostat that once adjusted to come on it never shut off or if adjusted to shut off never came back on. Upon check out we had to demand a receipt, They do not give receipts when booking through Orbitz, Expedia et... read more

Business response:

Dear R, thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Big room lots of space. Someone cooked fish and smelled up the entire place 

Business response:

Thank you for staying at Extended Stay America. We are glad to know you liked the size of your room and had a pleasant time. We appreciate all of your feedback and will use it for future improvements. Thank you for choosing us for your visit, and we look forward to seeing you again. Sincerely, Hotel Management 

Clifford's profile image
Clifford 
6 years ago

Business response:

Clifford, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Columbus - Polaris

How is Extended Stay America - Columbus - Polaris rated?

Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,705 reviews. 

When is Extended Stay America - Columbus - Polaris open?

Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.