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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel was close to Shopping and restaurants. The room was big , with a kitchen.
Business response:
Thank you for sharing your feedback. We are happy to know you were impressed with our location and that you liked your spacious accommodation with a kitchenette. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Would stay again! Was a great place to saty
Business response:
Matthew, thank you for the glowing review of Extended Stay America. We are delighted to know you had an amazing stay and loved each and everything we offer. We appreciate your feedback and look forward to your return visit. Sincerely, Hotel Management
Business response:
We are pleased your stay was a comfortable one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Had to wait for 10 minutes to get into hotel due to getting in late. Had to call because there was no one at the front desk. Once we got in the person was really nice but then disappeared again. Elevator wouldn't work and the room was dark and dreary. Location was good but for the cost was overall disappointed.
Business response:
Thank you for your review. Although you liked our convenient location, we are sorry for the issues you had with the elevator and with our front desk service. We value your feedback as it will help us improve our service and facilities moving forward. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Nice place, great location Our family stayed here briefly while traveling through the area. Decor is a bit dated, but our room was clean & comfortable. After-hours checkin was a bit slow, but it was late (almost midnight). This is a very nice area with several stores & restaurants, easy access to interstate 71!
Business response:
Rebecca, thank you for being a guest at Extended Stay America. We are delighted to know you had a relaxing stay in your well-appointed room and that you liked our convenient location close to many restaurants and other spots of interest. Your review is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management
The room was very nice. Even had a regular size fridge, kitchen sink, dishwasher, microwave and stove top. We were in the 3rd floor and had a nice view of the city. Staff was friendly as well!
Business response:
Samantha, thank you for choosing Extended Stay America and sharing your experience. We're so glad you enjoyed your suite offering apartment-style living with lots of room to relax, and many extras that make traveling easy. Thanks again for the great review. Please come and see us again! Sincerely, Hotel Management
It is acceptable in that area if the price is really fair. Great area.
Business response:
Thank you for taking the time to share your feedback. We are pleased you were satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
was not impressed First walk in is beautiful and front desk was pleasant but the room wasn't clean there was food on the ceiling bugs on the floor water rings on all stands bed was not made neatly was thrown together and one of the bed sheets had a stain on them toilet only worked half the time service was great but rooms were not what I thought they would be when I first walked in
Business response:
Thank you for being our guest. We sincerely apologize that your room was not cleaned to the level it should have been. Your feedback will be discussed with our housekeeping and maintenance team to be more diligent moving forward. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Lesa, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,705 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.