Extended Stay America - Columbus - Tuttle

heather 

on Expedia

11 years ago

Gross. Bugs in the bathroom behind a leaky toilet. The things that were wrong; unmade pull out coach with heavily stained mattress not enough linens. Moldy shower tile un cleaned lavatory. A stink bug which any bug is scary now behind the toilet. No soap at the sink. Three trips to the front desk later I was tired. Chintzy grab and go breakfast. I would not rent rooms here ever. I need to check my credit card bill and find out what this racked me to feel unclean and wishing I had just drove home. 

David Kramer 

on Expedia

12 years ago

dirty and unprofessional I arrived at 4:40pm and the room was not ready when check in was after 3pm. The person at the desk was very slow and I told him that I needed to be at a dinner for business at 6 and still needed to shower and clean up. Also it was very unprofessional how the person walked all the way down the hall and checked the room on his own to see if it was ready. Meanwhile, the person at the desk had a pet cat walking around all over the top of the check in desk. I told him I was allergic to cats and he "polite... read more

Anonymous 

on Expedia

12 years ago

not so clean Hotel appreared to be nice but disappointing once inside. Carpets were in need of cleaning and our room was no exception. Carpet was dirty, kitchen seemed clean until we wanted coffee-when we saw just how dirty the dishes were. And there was a huge bug crawling on the wall in the middle of the night. For the price of the room we were not happy with the "breakfast" offerings and the coffee was lukewarm at best. Our reservation was for two nights but we checked out after just one and won't be recommending this pro... read more

Scott 

on Expedia

12 years ago

Better management would go a long way The bed was comfortable, the room reasonably clean and there were no bed bug reports. The front desk staff looked unprofessional in appearance, but were friendly. A stricker dress code would help. The no smoking room was a joke since other rooms on the same floor were smoking and the smoke filled the hall and drifted into the no smoking room. Try no smoking floors instead. The caulking job on the tub looked like a five year old did it with finger paint. Is your maintence crew trained? Th... read more

old Troy 

on Expedia

12 years ago

Highly overated. Uncomfortable beds,dirty linen, staff nowhere to be found. 

とき 

on Expedia

12 years ago

最悪 到着した時間が夜の１１時を過ぎていましたが、レイトチェックインが保証されていたので大丈夫と思っていました。しかし、到着時すでにホテル側から勝手にキャンセルされており、宿泊できませんでした。 

rj 

on Expedia

12 years ago

asked for a king size bed with handicap bathroom, paid extra, was guarantied by the hotel. got a room with a full size bed in lousy condition. 

Sue 

on Expedia

12 years ago

Arrived at the hotel to check in at 5:30pm and was told our room is not ready yet, it still needed to be cleaned. Was told only had one housekeeper and he was working on a problem in another room and didn't know when he was going to get to it. After discussing everything he could not do for me, he finally put us into another room like an hour later. He didn't even apologize till later that evening. Would not stay here again. 

Frank 

on Expedia

12 years ago

Disgusting Hotel This hotel was disgusting. The glass I tried to use to get a drink of water had dirty, grime and food still stuck on it. The soap was some cheap stuff! No shampoo. Carpet was worn and dirty. Pillow cases were stained. Couch was disgusting! This was not what I expected for the price I paid. Sorry, I have nothing good to say about this hotel!