Extended Stay America - Columbus - Tuttle

J 

on Expedia

7 years ago

First room they assigned me to had a/c taken apart. Reassigned me to another that had minimal done to it - used shampoo, no other personal products, a used plastic water glass, filthy carpet (socks gross so we wore shoes). Woken early Saturday morning by fire alarms going off. Went off for several hours due to a leak on the 3rd floor. Breakfast options were minimal. Overall, not what we expected for such a nice part of town. 

Kay 

on Expedia

7 years ago

Extremely disappointed Pros: the staff is very nice and helpful. We picked this hotel because it had 2 beds, a pull out couch and free breakfast. The pullout couch was unusable. The breakfast was not a breakfast. We had 3 kids and nothing for them to drink because they had coffee and hot water. Please do not advertise this hotel as including breakfast. 

A 

on Expedia

7 years ago

Would probably never repeat this experience Lobby smells so bad. Heat wasn’t working the first night and I had to shift to another room. In the other room heat was too loud. Breakfast is horrible. Overall too expensive for such service. 

Dave 

on Expedia

7 years ago

Relatively inexpensive / Convenient Hotel signage is difficult to see from the roadway. Check in procedures are very good. I requested a room in a very quiet area. Request was not fulfilled. Room was anything but quiet! It sounded like people were moving furniture next door and above me (thumps and bangs). Noise abated at about 2a.m. and resumed at about 6a.m. Unbelievable! I got about 3 hours sleep. Also, I could hear a dog bark occasionally indicating that animals were permitted in the rooms...GROSS! 

Anonymous 

on Expedia

7 years ago

Room smelled bad and was very dirty. Beard hairs all over the sink and in the faucet. Requested a king size bed and received a full size. Not happy with this hotel at all. 

Pablo 

on Expedia

7 years ago

Need more staff only one employee per shift Alarm went off at 6:30 am my wife was cooking nothing got burnt we waited 30 min with that alarm and the only personnel did not have the proper training on how to stop that crazy sound we finally left the hotel with out showering. bathroom door handle came out. When we got back in the afternoon all was fixed. But the experience left us very disappointed. found Dog hairs on sofa bed 

Kelly 

on Expedia

7 years ago

Not so great Luckily we only stayed for one night. One of the air conditioning units did not work and they made no attempt to fix it while we were there. We were offered a box fan which would have done nothing and would not have worked with our toddler. The room was dark and dirty. The bathroom floor was filthy with spiders in the corners and mold in the tub. In a pinch, it's a roof over your head, but I would never book a room here again or recommend it to anyone. 

Jai 

on Expedia

8 years ago

Think twice before booking this. 

Anonymous 

on Expedia

8 years ago

Staff were friendly. There was a used washcloth in the shower. And opened soap packages and a dirty bathroom sink-