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5530 Tuttle Crossing Blvd., Dublin, OH, 43016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel staff really bad. Checked in at 6 still not ready.
Business response:
Thank you for providing us with details about your stay. Our apologies that your room was not ready at the assigned check in time. This issue will be discussed with our front desk and housekeeping staff on communication and cleaning so guests can be accommodated. Thank you for bringing this to our attention. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
The room had a weird smell that would knock me out every time I came back into my room. When I arrived there were hairs all over the bathroom, some on the sink, on the hairdryer and in the tub. And my bedsheets were disgusting. They had blood stains on them, along with a bunch of hairs and other colored stains. It wasn't just one section either it was the whole sheet. So I called the front desk and just had to change them out myself. The location isn't awful it's close to a lot of things. I enjoyed the layout, but the cleanl... read more
Having not stayed at this type of hotel before, I was unprepared for the lack of customer service, (I.e. late wake-up calls, no coffee in the breakfast area, untidy room and no amenities in the kitchen even though j requested them.)
Staff is rude ! I wouldn't come back here and I would never recommend this hotel to any one.
No ammenities! Should have read the fine print about weekly cleaning service. Disappointed with the single plastic cup, no housekeeping and very mediocre breakfast. Won't be returning since there are so many options in the immediate area.
Never Again Won't stay again. No staff at the desk to assist on the 2 occasions that I went down.
horrible stay I requested nonsmoking and I have asthma. After check in took 20-30 minutes...even after I made online reservation. ...my keys didnt work well. Had to make a trip from 3rd floor....farthest point from front desk. Finally I get into my room and it was a smoking room. desk
Nice Location...but The location was wonderful, however the hotel itself not that great. The walls are very thin and you can hear the people above you and below you. You know what everyone is cooking because you can smell it. The bathrooms seemed clean but bathtub was stained and had no stopper. All the the caulking was coming out. They claim to have a free breakfast. Their breakfast was prepackaged granola bars in a bowl and some fruit. I will say the staff was wonderful and very helpful!
Business response:
Thank you for taking the time to write a review of your stay. We appreciate the kind comments about the friendly and helpful staff; however, we apologize that you had maintenance concerns and were unhappy with the breakfast offerings. The staff and I appreciate your comments, as it will only help us to improve. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future and allow us to provide you with a better experience next time.
try to avoid phone wasn't working. checked out 2 days ahaed of 7 day trip and still they force me to pay for entire trip. entire columbus was booked for some event, rooms were selling for premium so it's obvious that they will sell the room once i checked out early. no body lotion in the room at all and no room service even for 7 day stay. only good thing was rooms are large.
Extended Stay America - Columbus - Tuttle has a 3.9 star rating with 1,471 reviews.
Extended Stay America - Columbus - Tuttle is open now. It will close tomorrow at 12:00 a.m.