Extended Stay America - Dallas - Frankford Road

Business response:

Daisy, thank you for including Extended Stay America in your travel plans. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice feedback. Please come back and see us again soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and letting us know you had an overall pleasant time with us. That being said, we are sorry for the service issue you experienced. We have shared your feedback with our front desk team to ensure this does not happen again. We hope you will consider giving us another chance so we can serve you much better. Sincerely, Hotel Management 

Business response:

Thank you for your review of Extended Stay America. We are thrilled to read you had an enjoyable time with us. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Kimberly, thank you for being our guest at Extended Stay America. It was great to see that you were completely satisfied with your visit. We look forward to welcoming you back soon! Sincerely, Hotel Management 

Business response:

Thank you for taking the time out of your busy schedule to post a wonderful rating regarding your experience at Extended Stay America. We appreciated having you as our guest and look forward to welcoming you back on your next trip to the city. Sincerely, Hotel Management 

Business response:

Danny, thank you for staying at Extended Stay America and for the feedback. We appreciate you mentioning the service you received from our friendly staff and your compliments have been shared with them. Nonetheless, we have discussed your comments with our team, and we have altered our procedures so this does not happen again. Thanks once more, and we hope you will give us an opportunity to make this up to you on a future visit. Sincerely, Hotel Management 

Business response:

Tasharra, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management 

Business response:

We appreciate you sharing your nice rating of Extended Stay America. It was a pleasure having you as our guest, and we hope to see you again on your next visit to our area. Sincerely, General Manager 

Business response:

Isaiah, thank you for staying at Extended Stay America and for giving us the outstanding rating! It was a pleasure to see we met all of your expectations and you had an absolutely fantastic experience! We enjoyed having you as our guest and look forward to welcoming you back on a future visit. Sincerely, General Manager