Extended Stay America - Dallas - Greenville Ave.

Business response:

Dear William, Thank you for your feedback! We're delighted to hear you had a positive experience during your stay. Our team works hard to provide the best service, and it's wonderful to know we met your expectations. We look forward to welcoming you back to Extended Stay America for another great stay in the future. Sincerely,Hotel Management 

Business response:

Dear Daniel, Thank you for choosing our hotel. Our goal is to provide a great experience for our guests with clean, comfortable suites and excellent service, all in a safe environment. If there is anything we could have done to improve your experience, we would love your feedback. We appreciate your business and would welcome the opportunity to restore a favorable impression of our hotel in the future.Sincerely,Hotel Management 

Business response:

Dear Adan, It is wonderful to read your review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments will be shared with our team, and we appreciate your recognition of their dedication to outstanding hospitality.Thank you for being our guest, and we look forward to your next stay!Sincerely,Hotel Management 

Business response:

Dear Gerald,Thank you for reviewing our hotel. We are pleased to know your overall stay was satisfactory, and we appreciate knowing where we can improve. Please accept our apologies for the inconvenience the keys caused you. We will share your feedback with our team, and we hope you will consider a return visit so we can show you we are devoted to giving each guest a great experience.Sincerely,Hotel Management