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Extended Stay America - Dallas - Las Colinas - Carnaby St.
- Hotels
- Irving, TX
About this business
Location details
5315 Carnaby St., Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel was beautiful, nice and clean but the staff wasn’t too friendly and didn’t smile or let me know how to get to my hotel room. I was from out of town and had to ask them questions. I also didn’t get the correct beds I asked for the bed with the sofa bed and only received a bed but other than that a nice hotel.
Business response:
Sheila, it was a pleasure to a have you as our guest at Extended Stay America. We are glad to read you had a comfortable stay and liked our well-kept property. We value your feedback in regard to service and facilities as it will help to improve our future guest experiences. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was fine. I was irritated about the $100 deposit. Nice digs!
Business response:
Gerald, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. However, we are sorry as you weren't happy with the incidental charges. Thanks for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
Would stay again Very nice room with lots of space.
Business response:
James, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your well-kept suite and had a pleasant stay with us. We appreciate your feedback and look forward to your return visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America . We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, Hotel Management
The AC didnt seem to cool vwry well. Other than that we jad a great stay.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Your feedback for the HVAC unit is shared with the concerned team to check and do the needful. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
The room was clean and bed was comfortable, but the room did smell like cigarette smoke even though the hotel is a non smoking property. Good hotel over all for the price
Business response:
Alyssa, thank you for your kind review. We are delighted to know you had a relaxing stay in your well-appointed room and that you had a good night's sleep in your cozy bed. Your feedback for the odor is shared with the housekeeping team to do a deep cleaning of our property. It was a pleasure to have you as a guest at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
There is a $100 deposit if reserving the through a third party agency... it it is refundable it just came as a shock
Frequently asked questions about Extended Stay America - Dallas - Las Colinas - Carnaby St.
How is Extended Stay America - Dallas - Las Colinas - Carnaby St. rated?
Extended Stay America - Dallas - Las Colinas - Carnaby St. has a 3.3 star rating with 1,698 reviews.
When is Extended Stay America - Dallas - Las Colinas - Carnaby St. open?
Extended Stay America - Dallas - Las Colinas - Carnaby St. is open now. It will close tomorrow at 12:00 a.m.