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Extended Stay America - Dallas - Las Colinas - Carnaby St.
- Hotels
- Irving, TX
About this business
Location details
5315 Carnaby St., Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was ok. Price was good.
Business response:
Yvette, thanks for being our guest and sharing your review. We are glad you had an overall pleasant stay and liked our affordable price. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Nice and convenient location and easy check in and staff
Business response:
Shawn, thanks for the kind review. We are delighted to read you liked our quick check-in service and the convenience of our location which made your stay a great one. It was a pleasure having you as our guest, and we look forward to welcoming you all for another outstanding visit at Extended Stay America. Sincerely, Hotel Management
Very clear.. clean rooms. I think it should be fine for the next person
Business response:
Natasha, thank you for being our guest. We are sorry for the cleanliness issues you had in your room. Your feedback has been discussed with our housekeeping team to be more diligent going forward. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Nice hotel and very nice staff...my stay was very pleasant..
Business response:
Thank you for staying at Extended Stay America. We are delighted you had a great time here and that you liked our courteous service. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
The hotel on the outside was very well maintained and clean. The staff was polite and helpful. The rooms were clean, beds were comfortable however, there was NOTHING in the kitchen. No coffee maker, not one fork, plate, cup or glass. As it turns out, dishes, coffee maker, etc. are a separate package that must be purchased. Basically, the only thing that makes this an extended stay for the price quoted is a full size fridge and a cooktop. I could have stayed at a hotel since I could make due with the mini-fridge and would hav... read more
Business response:
Cynthia, thanks for the kind review of Extended Stay America. We are thrilled to know you liked our courteous service and that you experienced a great night’s sleep in your comfy bed. However, we are sorry you didn't like our kitchenware policy. Thank you for your review, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
William, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
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Business response:
Kevin, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
The breakfast was terrible. There were nothing to eat but some granola bars and coffee. It was advertised as full breakfast. And on Sat morning there were exactly two granola bars in the basket. The lady said that is all they had in stock. False advertisting.
Business response:
Dennis, thank you for reviewing your experience at our hotel. Although you had an overall comfortable stay, we are sorry to know our grab-and-go breakfast offerings weren’t to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Las Colinas - Carnaby St.
How is Extended Stay America - Dallas - Las Colinas - Carnaby St. rated?
Extended Stay America - Dallas - Las Colinas - Carnaby St. has a 3.3 star rating with 1,698 reviews.
When is Extended Stay America - Dallas - Las Colinas - Carnaby St. open?
Extended Stay America - Dallas - Las Colinas - Carnaby St. is open now. It will close tomorrow at 12:00 a.m.