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Extended Stay America - Dallas - Las Colinas - Carnaby St.
- Hotels
- Irving, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5315 Carnaby St., Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
OK for one night, not an extended stay The place is exceptionally busy and the staff is overworked. The rooms is conveniently layed out with a small kitchenette, and that was nice. No glasses or silverware or any other utensils. Unfortunately the bed was small-ish, adequate for only one person.
Business response:
Thank you for being our guest. We are glad you had an overall nice stay and that you liked your well-equipped room. However, we are sorry for the inconvenience you had while here. We would also like to say that, to ensure that our guest receives clean kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We hope you consider us again the next time your travels bring you to our area. Sincerely, Hotel Management
For the money- one night stay After reading some reviews I was scared... however Pros: much much cleaner and more comfortable than expected (thank god- I was expecting the worst) The pillows were legit, not all flat. Had some of the things I wasn’t sure if it would or not (like towels soap etc) There was also a full size fridge (which we didn’t need but nice to store left overs from dinner) The lady that ended up checking us in was super friendly (sashay ... maybe?). there were free muffins in the morning. Absolutely NO bug... read more
Business response:
Brittany, thanks for the feedback about your stay at Extended Stay America. We are pleased to know you had a relaxing stay in your well-maintained room. However, we are sorry you were happy with the size of your room. Your feedback regarding the internet issue is shared with the concerned team to do the needful. It was a pleasure to have you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Nice surprise The room seemed clean, the sheets seemed that has been changed, it was quiet, and bed was comfortable. The shower fixture though was not that great, it takes a while to figure out the hotness of the water and the sewage is not working, it accumulates water in the tub and it takes a while to go. Overall it was a good stay.
Business response:
Miriam, thank you for staying at Extended Stay America. We are glad to read you had a nice time with us and that you liked your spotless room. Your feedback is valuable as it will help us improve our facilities moving forward. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Business response:
Jessica, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Business response:
Jeremy, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
One night stay I booked a reservation through Expedia. When I got there to check in, they said that they frequently overbooked & that there was no room for me. She then worked a bit & was able to provide me a handicapped room. I found no ironing board when I got to the room. I asked for one, & they said they would bring me one. They never did.
Business response:
Thank you for choosing us for your overnight stay. Although you had an overall nice time with us, we are sorry for the poor service you experienced from our staff. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Peaceful and
Business response:
Thank you for being our guest at Extended Stay America. Our highest priority is to make sure every guest has a relaxing experience and comfortable accommodations, so we are glad we accomplished this while you were here. We hope to have the honor of hosting you again soon. Sincerely, Hotel Management
Great room nice and clean, great customer service
Business response:
Wayne, thank you for staying at Extended Stay America. We are delighted to read you liked our courteous service and your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Las Colinas - Carnaby St.
How is Extended Stay America - Dallas - Las Colinas - Carnaby St. rated?
Extended Stay America - Dallas - Las Colinas - Carnaby St. has a 4.3 star rating with 1,017 reviews.
When is Extended Stay America - Dallas - Las Colinas - Carnaby St. open?
Extended Stay America - Dallas - Las Colinas - Carnaby St. is open now. It will close tomorrow at 12:00 a.m.