Extended Stay America - Dallas - Las Colinas - Carnaby St.

Business response:

Kevin, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for returning back to Extended Stay America. We are glad to know you were happy with your accommodation and that our ideal location made your stay a memorable one. It was a pleasure hosting you, and we look forward to seeing you back soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management 

Business response:

Daniel, thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit us again the next time you are in the area. Sincerely, Hotel Management 

Business response:

Thank you for sharing your comments. We are happy your overall experience was enjoyable, but we are sorry for the issues you had with our internet service. Our maintenance team has been notified to ensure the issue is corrected. We look forward to having you back soon! Sincerely, Hotel Management 

Business response:

Frank, thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are glad you had a pleasant time here and that you liked the value we offer. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for evaluating your visit. Although you had a pleasant stay, we are sorry for the front desk service issue you had and the inconvenience it caused. We provide thorough training for all associates, and we will redouble our efforts. Thank again, and we hope to have a pleasure of hosting you back so that we can make it up to you. Sincerely, Hotel Management