This profile has been claimed by the business owner or representative.
5315 Carnaby St., Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I would definitely stay here again, the room was nice and clean I had no complaints on that end but the AC would not stay on long enough to cool down the room at times.
Business response:
Thank you for your feedback. We are delighted we met your expectations, and you had a pleasant stay. On behalf of everyone here, we look forward to welcoming you back to Extended Stay America for another outstanding experience. Sincerely, Hotel Management
The lady at the front desk was nice and curdious even tho it was 2 am the room was nice and clean and very comfortable.
Business response:
Mac, thank you for being our guest. It is a pleasure knowing you were pleased our wonderful service offered by our staff and that you had a great stay. Your compliments have been shared with the entire team for exceeding your expectations. All of us at Extended Stay America would love to welcome you back soon. Sincerely, Hotel Management
Relaxing Very comfortable
Business response:
Keisha, thank you for reviewing your stay at Extended Stay America. We are pleased to read how happy you were with your time here. Your satisfaction is very important to us as we constantly strive to make your experience a great one. We hope to welcome you back soon for another enjoyable visit. Sincerely, Hotel Management
Free Breakfast.....Not The breakfast is non other than muffins (didn’t have any because they were waiting on the shipment), coffee ( no cups front desk clerk said they were out), oatmeal, and granola bars (old). The front desk staff( young girl with red hair) was so rude to two guest that I was shocked they didn’t ask for a manager.
Business response:
Thanks for evaluating your experience at our hotel. We are pleased to read you liked many aspects of our hotel and had a comfortable stay with us. However, we are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management
Nice hotel Nice place to stay for a week or so, close to a lot of things to do
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are glad to know you were impressed with most aspects of our hotel, especially with our convenient location. We hope to host you again whenever your plan brings you our way. Sincerely, Hotel Management
Nice hotel Nice hotel in a good location and close to the Toyota music factory
Business response:
Thank you for your nice feedback about Extended Stay America. We are glad to know you liked our convenient location and had a comfortable time being here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Business response:
Shannon, thank you for your generous rating. We are glad you had a great stay and enjoyed all aspects of our hotel. We look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management
Business response:
Satish, thank you for staying at Extended Stay America. We are glad to know you had an enjoyable stay and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
OK for one night, not an extended stay The place is exceptionally busy and the staff is overworked. The rooms is conveniently layed out with a small kitchenette, and that was nice. No glasses or silverware or any other utensils. Unfortunately the bed was small-ish, adequate for only one person.
Business response:
Thank you for being our guest. We are glad you had an overall nice stay and that you liked your well-equipped room. However, we are sorry for the inconvenience you had while here. We would also like to say that, to ensure that our guest receives clean kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We hope you consider us again the next time your travels bring you to our area. Sincerely, Hotel Management
Extended Stay America - Dallas - Las Colinas - Carnaby St. has a 3.3 star rating with 1,698 reviews.
Extended Stay America - Dallas - Las Colinas - Carnaby St. is open now. It will close tomorrow at 12:00 a.m.