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Extended Stay America - Dallas - Las Colinas - Carnaby St.

3.3
  • Hotels
  • Irving, TX

About this business

HospitalityHotels

Location details

5315 Carnaby St., Irving, TX, 75038, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.31,667 reviews
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Jeremy's profile image
Jeremy 
7 years ago

Business response:

Jeremy, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management 

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Anonymous 
7 years ago

One night stay I booked a reservation through Expedia. When I got there to check in, they said that they frequently overbooked & that there was no room for me. She then worked a bit & was able to provide me a handicapped room. I found no ironing board when I got to the room. I asked for one, & they said they would bring me one. They never did. 

Business response:

Thank you for choosing us for your overnight stay. Although you had an overall nice time with us, we are sorry for the poor service you experienced from our staff. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Peaceful and 

Business response:

Thank you for being our guest at Extended Stay America. Our highest priority is to make sure every guest has a relaxing experience and comfortable accommodations, so we are glad we accomplished this while you were here. We hope to have the honor of hosting you again soon. Sincerely, Hotel Management 

Wayne's profile image
Wayne 
7 years ago

Great room nice and clean, great customer service 

Business response:

Wayne, thank you for staying at Extended Stay America. We are delighted to read you liked our courteous service and your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Kelly's profile image
Kelly 
7 years ago

Quiet and cozy but check in by 11 or else.. 

Business response:

Kelly, we appreciate you for taking the time to post your review of Extended Stay America. It feels great to know you liked our calm atmosphere and that you had a relaxing stay with us. Thank you for being our guest, and we look forward to serving you again soon. Sincerely, Hotel Management 

David's profile image
David 
7 years ago

better than most homestay in Tx overall it was good , better than most of the same chain rooms , internet is terrible but room is ok 

Business response:

David, thank you for being our guest at Extended Stay America. We are pleased to know you enjoyed your overall stay and that our facilities and satisfaction were to your satisfaction. We appreciate your feedback and hope to see you again soon. Sincerely, Hotel Management 

ILKKA's profile image
ILKKA 
7 years ago

Business response:

Thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management 

Walter's profile image
Walter 
7 years ago

Business response:

Walter, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Long term renter and Great place to stay, now I’m being prompt to write more than I wished 

Business response:

We appreciate your loyalty towards our hotel. Nothing pleases us more than to know we succeeded in providing everything necessary for you to have a wonderful visit. We hope you will continue making Extended Stay America your home in the future. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Dallas - Las Colinas - Carnaby St.

How is Extended Stay America - Dallas - Las Colinas - Carnaby St. rated?

Extended Stay America - Dallas - Las Colinas - Carnaby St. has a 3.3 star rating with 1,667 reviews. 

When is Extended Stay America - Dallas - Las Colinas - Carnaby St. open?

Extended Stay America - Dallas - Las Colinas - Carnaby St. is open now. It will close tomorrow at 12:00 a.m.