This profile has been claimed by the business owner or representative.
5401 Green Park Dr., Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Never again! We booked this room last minute because we were scheduled to relocate and move out from our home the next day however the room was horrible. Honestly, if we would not have been so exhausted and in need of a room we would not have stayed in such a dirty room. On the contrary, as I reflect on the experience, we should have taken pictures. The room in general appeared like some one was living in it. We found several extension cords behind the TV., the bathroom was disgusting- particularly the toilet. The bowl was f... read more
I will never stay at this hotel again. Absolutely disgusting.
Please read this before you book This hotel has the worst customer service I have ever witnessed. They are understaffed and ill equipped. At first glance the room looked clean, except for the kitchen, where the cabinets where dirty. The room didn't have the usual amenities that are supposed to come with it like plates, etc. We called the office to send that stuff to our room but the man at the front desk who had a very strong Indian accent said, "yes, but..." and I couldn't understand anything after that. We waited then call... read more
Never Again!!! I will never stay there again. When walking in the room it was dusty and had a horrible smell to it. (Thank goodness I brought Lysol)But the worst was yet to come...As I was pulling down the sheets to try to head to bed, There was a big dried, stuck on, blooding booger on the blanket. When I called the front desk to have new sheets and blankets, I was asked to bring the old one down to them.(No Customer Services At All!!!) NEVER AGAIN WILL I STAY THERE!
worst place in north america The toilet was backed up. the maintenance worker smelled worse than thew toilet. they did noisey repair work in the middle of the night. If your only other choice is under a bridge, go for the bridge.
Business response:
Thank you for taking the time to write a review of your stay. The problems you described are unacceptable, and I sincerely apologize for your experience. To ensure that a situation like yours doesn't happen again, my team is going to make sure rooms are cleaned and inspected to our companyâs high standards to ensure each guest has a clean and comfortable stay. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportuni... read more
はじめての体験 前の宿泊者のゴミが至る所に残っていた。また、トイレは掃除がきちんとできておらず、汚物が便座にまで飛び散っていた状態だったので自分で掃除した。初めての体験だったが値段の安い理由だと思って諦めた。
Hotel in renovation. Room smelled smoking but was a non-smoking room. I had no trash can. Not plates, silverware or cups as expected in a kitchenette
Neighborly Examples I love a nice room. I can accept a decent room. I cannot tolerate an unclean room, even if it's extended stay. They should use their neighbors as an example of what a room should look like at those rates.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our most sincere apologies for your room conditions. Your comments were reviewed by the staff, and we will inspect each room thoroughly to make sure your experience is not repeated. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Only in case of emergency.... Was forced to stay here due to flight cancellation. It was the only hotel room available. I would NOT choose to stay here, but would be ok if I had to incase of emergency.
Extended Stay America - Dallas - Las Colinas - Green Park Dr. has a 3.3 star rating with 1,444 reviews.
Extended Stay America - Dallas - Las Colinas - Green Park Dr. is open now. It will close tomorrow at 12:00 a.m.