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Extended Stay America - Dallas - Plano
- Hotels
- Plano, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2900 N. Dallas Pkwy., Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My stay was fine but the bed wasn't very comfortable and the hotel was a little dirty overall. Staff was nice and friendly.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know you liked the service provided by our staff and that overall you had a pleasant experience. However, we're sorry for the cleanliness issues you encountered while you were here. We have discussed your feedback with our housekeeping team to be more diligent with our efforts moving forward. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Cheap stay I stayed here because it was a good price for the night. I was in town to attend a company Christmas party and this hotel was only 3 miles from the party at The Renessaince Hotel/Legacy West.
Business response:
Peggy, we are delighted you chose to stay with us at Extended Stay America. It is good to read that you liked our affordable rates and convenient location which was perfect for your needs. Thank you for being our guest, and we hope you will visit us again the next time you are in the area. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The “breakfast” offering consisted of 5 granola bars and 2 muffins. I have a disabled child and travel for medical appointments. I rely on the ease of breakfast at the property. This was ridiculous. This was the morning after packing all her medical equipment in order to switch rooms because our windows on the first floor would close or lock.
Business response:
Thank you for your review. We apologize for the inconvenience you had due to the windows of your room and for not meeting your expectations with our grab-and-go breakfast. Please be assured that we have discussed your concerns with our maintenance team and they are fixing the issue you mentioned. We will also share your feedback with our Brand Leaders, so they have the knowledge of our guests’ desires while implementing future breakfast offerings. We hope you will stay with us again so we can make it up to you. Sincerely, H... read more
Business response:
Cynthia, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Made me happy from the start this time!! Really nice hotel for the right price!!
Business response:
Thanks for the perfect review. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Very comfortable stay. Well connected to major highways. Several eating options available nearby
Business response:
Satish, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a comfortable stay with us and liked our ideal location. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Plano
How is Extended Stay America - Dallas - Plano rated?
Extended Stay America - Dallas - Plano has a 4.2 star rating with 582 reviews.
When is Extended Stay America - Dallas - Plano open?
Extended Stay America - Dallas - Plano is open now. It will close tomorrow at 12:00 a.m.