This profile has been claimed by the business owner or representative.
Extended Stay America - Dallas - Plano
- Hotels
- Plano, TX
About this business
Location details
2900 N. Dallas Pkwy., Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked the room. Great place to stay for a few days. Not the beat for an extended period of time
Business response:
Jordan, thank you for sharing your comments online regarding your visit to Extended Stay America. It is a delight to know you liked your well-maintained room and that you had a great stay with us. Your recommendation is appreciated, and we hope to see you in the future as well. Sincerely, Hotel Management
They put us in a room that accepts pets, the tv remote was chewed up, the room smelled, the floor was sticky... I've stayed in this hotel before in non-pet room and it was ok. Just make sure they don't give you a pet room if you don't have pets with you.
Business response:
Please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
This hotel was literally - just ok. Mostly clean. A few dirty areas. The room carpet was stained. Everything seemed to work. No real amenities. There was 1 bar of soap. What I’d imagine prison soap to be. The beds were lump...but sleepable. I don’t expect much for a hundred bucks a night. It neither impressed or disappointed.
Business response:
We apologize and are disappointed to read our hotel’s service and facilities did not provide the value you were hoping for. Your feedback is discussed with the appropriate individuals ensuring we take the necessary steps to improve the quality of not only our service but also our facilities going ahead. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Business response:
Leonard, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Convenient Parei 1 dia para dormir e tomar um banho acomodações convenientes
Business response:
Thank you for choosing Extended Stay America and for your nice review. We are thrilled to know we met your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Plano
How is Extended Stay America - Dallas - Plano rated?
Extended Stay America - Dallas - Plano has a 3.1 star rating with 1,155 reviews.
When is Extended Stay America - Dallas - Plano open?
Extended Stay America - Dallas - Plano is open now. It will close tomorrow at 12:00 a.m.