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Extended Stay America - Dayton - North
- Hotels
- Dayton, OH
About this business
Location details
6688 Miller Ln., Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Never again It took awhile to find my reservation then the room our keys did not work. The only thing good about the room was the bed was comfortable. There was soap left in the shower, maxi pads stuck to the door and the smoke alarm hanging out of the ceiling. Plus the air conditioning unit was so loud it was unbelievable.
Business response:
Dear Guest, Thank you for sharing your remarks about your experience at our hotel. It is nice to know you enjoyed the comforts of the bed in your room. However, we are sorry for the disappointment and inconvenience caused by the delay in getting rooms. We are discussing this with our team to review the process and check the missed spots. Further, we are sorry that the condition of the suite did not meet your expectations. We will check with our team for a review and ensure rooms are double-checked before delivery. Let us cor... read more
I have stayed in extended stay worse than this, so was not surprised. It is a compromise to find a hotel with kitchen, but this establishment could do better. A noisy air conditioning unit in the hallway, a rickety elevator, unprotected side door, no cameras outside pointing to the parking lot, a pathetic breakfast (coffee mini muffins), these are some notable issues. A courteous staff made the stay much less painful despite the issues.
Business response:
DearSreekumar,Please accept our apologies for the inconvenience you encountered during your extended stay. We're taking your feedback seriously and will be addressing the issues you outlined. While we're glad our staff helped make your stay more pleasant, we want to ensure all aspects of your experience are positive. We hope you'll consider giving us another chance in the future, and we will do our best to provide you with a more enjoyable and comfortable stay.Sincerely,Hotel Management
Hotel was clean and friendly staff but the hotel needs updating.
Business response:
Dear Milagros, Thank you for the review and for making us part of your travel plan. We are glad that the stay was pleasant and that we met your expectations for a comfortable and clean room. It is nice that our staff member was friendly and attentive to your needs. However, we are sorry for the disappointment with the condition of the room which you felt needs an update. Your remarks are shared with the team for further improvement. Please return, and we hope to welcome you here soon.Sincerely,Hotel Management
Needed updating The room was very outdated and needed repairs. The room smelled dirty and the floor was dirty. I will not stay at this property again.
Business response:
Dear Sharon, Thank you for choosing us. We are sorry for the disappointment caused by the hotel's condition and cleanliness of the room and that you felt the need to update and improve. We will share the remarks with the concerned team for further improvement as we move forward. Please return for an outstanding time while in the area again.Sincerely,Hotel Management
The property and room were very dirty
Business response:
Dear Carlos, Thank you for choosing us. We are sorry for the frustrations caused on arrival. We regret the disappointment with the overall cleanliness issues not meeting the liking, and we have shared your remarks with the housekeeping team for further improvement. In response to your comments, we will instruct our team to double-check the process so this problem is never raised. Our front desk team is always there to attend to your needs. Please give us another opportunity to provide you with the seamless stay you deserve w... read more
Frequently asked questions about Extended Stay America - Dayton - North
How is Extended Stay America - Dayton - North rated?
Extended Stay America - Dayton - North has a 3.3 star rating with 2,231 reviews.
When is Extended Stay America - Dayton - North open?
Extended Stay America - Dayton - North is open now. It will close tomorrow at 12:00 a.m.