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Extended Stay America - Dayton - North
- Hotels
- Dayton, OH
About this business
Location details
6688 Miller Ln., Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Need to do better The guest service was very nice but there no breakfast and the hallway was nasty and there was so much noise inside and outside the rooms unable to sleep until around 4am in the morning
Business response:
Dear Kyla, Thank you for your feedback. We’re glad to hear you found our guest service to be nice. However, we apologize for the issues with breakfast, hallway cleanliness, and noise that impacted your stay. Your comfort is important to us, and we are addressing these concerns to improve our facilities and reduce noise disturbances. We appreciate your comments and hope you’ll consider staying with us again for a more enjoyable experience. Sincerely,Hotel Management
Dated property, staff not friendly, area around hotel is great!
Business response:
Dear Jade, Thank you for your feedback. We work hard to uphold all of our brand's standards for quality and service. Therefore, we are sorry that our hotel did not meet your expectations, and we thank you for bringing these concerns to our attention. We always want to know from our guests about how we can improve our services! Considering our excellent location, please return, and we hope you will revisit us next time you are in our area. Sincerely,Hotel Management
There were no locks on the front of side entrances. My room was open when I arrived, door ajar. Once I checked the room had no strange people in it, it was ok. The beds were clean and bathroom. But the other rooms on the 1st floor had open windows to the outside. Felt unsafe as a woman traveling alone. But was fine once I got inside the room.
Business response:
Dear Robyn, Thank you for taking the time to share comments about your stay. We strive to deliver exceptional service consistently, so we apologize for your initial experience. As we move ahead, we have shared your feedback with our team to ensure better handling of these issues. Safety and security are the most important things at our hotel, and we take them seriously. We have noted your concerns about the side doors and will look into it. We hope you will give us another chance to prove we are committed to providing outsta... read more
The staff was agreeable and straightforward in dealing with me. The outside door to near my room had no lock and anyone could come into the building. The shower had a musty odor.
Business response:
Dear Kim, Thank you for your feedback about your stay at our hotel. We appreciate your kind comments regarding our hotel staff and sharing your concern about our surroundings. We will share your valuable comments with our team as we update and refresh our hotel. We hope you will return to see our commitment to providing outstanding visits should your future travels bring you to our area again.Sincerely,Hotel Management
We checked in around 11 pm as we were traveling and there was a white big lady at the front desk, she had no manners, was rude, unhappy, unwelcoming and didn’t care at all about the customers/guests. Very poor impression of this hotel and service. Will not ever go back or recommend this hotel!!!
Business response:
Dear Amrita, Thank you for taking the time to share comments about your stay. We strive to deliver exceptional service consistently; therefore, we apologize for a disappointing experience with us. We will work with our entire team to ensure our guests are warmly welcomed upon arrival and are always treated with courtesy and respect. We do hope you will give us another chance the next time your travels bring you this way. Sincerely,Hotel Management
It did not smell clean and the first room was not clean at the second room was a little better looked half clean and smelled like smoke. The property was run down.
Business response:
Dear Melanie, Thank you for being our guest. Providing a clean and comfortable room with a fresh atmosphere has always been our aim. However, we are sorry for the disappointment you felt with the cleanliness and upkeep of the rooms you visited. We look forward to sharing your feedback with our team for improvement on a priority basis. We hope you will revisit the area the next time you are in it. Sincerely,Hotel Management
Just a little run down, no cups/ ice bucket in room. Breakfast is kind of lame. Just grab and go.
Business response:
Dear Nancy, Thank you for your feedback. We work hard to uphold all of our brand's standards for quality and service. Therefore, we are sorry that our hotel did not meet your expectations. We receive many positive comments regarding our fully equipped kitchens with full-size refrigerators, including ice trays for your convenience. Therefore, we do not have ice machines on our property. Further, we understand your dissatisfaction with the breakfast choices, and we hope you will accept our apologies for any inconvenience this ... read more
Gave my room away, even though booked in advanced, said they were full.Offered this room....left and went to another hotel.
Business response:
Dear Guest, We apologize for the overbooking issues that impacted your time with us. These issues differ from the kind of service we aim to provide. We will look into this and will take steps to handle such concerns better as we move ahead. Our front desk team works to help our guests. Thank you for showing your patience. Please return, and we will provide you with a wonderful experience.Sincerely,Hotel Management
Staff is friendly, hotel as a whole is not good The room felt and smelt extremely musty and stale. Though we were in a non-smoking room and per their policy it states they are a strictly no smoking environment, there was definitely a cigarette smell in the air, causing me to have a headache. There was also an extremely strong marijuana smell coming from the front desk upon check-in. The comfort of the bed was okay, however the main blanket ( the "comforter") was not much thicker than the sheet itself. Overall, the building, ... read more
Business response:
Dear Guest, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Dayton - North
How is Extended Stay America - Dayton - North rated?
Extended Stay America - Dayton - North has a 3.3 star rating with 2,231 reviews.
When is Extended Stay America - Dayton - North open?
Extended Stay America - Dayton - North is open now. It will close tomorrow at 12:00 a.m.