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Extended Stay America - Dayton - North
- Hotels
- Dayton, OH
About this business
Location details
6688 Miller Ln., Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Since you asked I have stayed here a couple of times traveling to Dayton but this time the windows did not fully close and there were roaches. I asked to be moved and was told because ai booked via this website they could not accommodate my request so I left. I was in the room less than 20 mins. The staff otherwise was nice but what was I suppose to do with windows that would not full close in 30 degree weather...& roaches. Room 203. Wont let me upload the photos.
Business response:
Dear Guest, Thank you for sharing your feedback, and we are truly sorry to hear about the issues you experienced during your stay. We understand how uncomfortable it must have been to deal with both the window and pest concerns, especially in such cold weather. We regret that we couldn’t accommodate your room change request and you had to leave us earlier than expected. Please know we take these matters seriously and are working on improving our maintenance and pest control processes. We hope you’ll give us another chance to... read more
I travel extensively throughout the year and stay in hundreds of hotel rooms as a result. This has got to be the worst property I’ve stayed at in the last 25 years. Dirty and damaged refrigerator. Filthy cabinets. An overwhelming stench of cigarette smoke. Missing smoke detector. Missing shower curtain. Missing pillow cases. Dirty desk. Graffiti on the picture on the wall. Bugs. Just plain gross!! I should get a refund. Never again…
Business response:
Dear GORDON, We deeply regret your experience and the distress it caused you during your stay. Please accept our sincerest apologies. The cleanliness and comfort of our guests are top priorities, and your description of the room is alarming and unacceptable. We take pest control very seriously and have already informed our team to conduct a thorough inspection and take immediate action to address this issue. Also, our housekeeping and maintenance team reviews the room and ensures it is enhanced. We value your feedback, and w... read more
Just run
Business response:
Dear Misty,We’re sorry your experience did not meet your expectations, and we understand your frustration. Your feedback is important to us, and we’re committed to improving our guest’s experience. We hope you will give us another opportunity to demonstrate the excellent service we are known for and that you should have experienced on this visit.Sincerely,Hotel Management
No good
Business response:
Dear Andrei,We’re sorry that your experience did not meet your expectations. Ensuring our guests have a positive and comfortable stay is our top priority, and it’s disappointing to know we fell short. Your feedback is valuable, and we will share it with our team to make necessary improvements. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Dayton - North
How is Extended Stay America - Dayton - North rated?
Extended Stay America - Dayton - North has a 3.3 star rating with 2,231 reviews.
When is Extended Stay America - Dayton - North open?
Extended Stay America - Dayton - North is open now. It will close tomorrow at 12:00 a.m.