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Extended Stay America - Dayton - North
- Hotels
- Dayton, OH
About this business
Location details
6688 Miller Ln., Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I just needed a room for one night because had plumbing issues at home. The first thing I saw when I walked in was a roach! Didn’t see any more though! My sheet had a stain on it and as I was getting in the shower the shower rod fell! Will definitely never go back!
Business response:
Dear Mark,We’re truly sorry for the issues you experienced during your stay. It’s unacceptable that you encountered a pest in your room and dealt with cleanliness concerns, as well as a broken shower rod. This is not the standard we aim to provide, and we’ll address these matters with our team to ensure better conditions for future guests. Your feedback is appreciated, and we hope you will give us another chance to prove that we are committed to providing excellent hospitality.Sincerely,Hotel Management
With a prepaid reservation, was required to scan ID and input all personal information in the system manually. Upon entering the room, noticed that the refrigerator was hideously rusted or moldy (extremely unsightly). There was a broken kitchen cabinet door hanging on one hinge. The cooker (hot plates) were badly rusted. There was chocolate like material on one of the desk chairs. There was damage to the drywall next to the bed. The bed frame had sagging springs. The arm chair had cigarette burns. The curtains would not full... read more
Business response:
Dear Huery, We sincerely apologize for the issues you encountered during your stay, including the condition of your room and the inconvenience with the phone. Cleanliness and maintenance are of utmost importance to us, and your feedback highlights areas that need immediate attention. We take these matters seriously and will work diligently to address them with our team. Your insights are invaluable as we strive to improve our guests' experiences. We hope you might consider giving us another opportunity in the future to provi... read more
What can I say, it was dirty, there were and and it was run down.
Business response:
Dear Katrina, Thank you for taking the time to give us your feedback on your recent stay at our hotel. Every guest who walks through our doors should expect a clean, well-maintained property as their home away from home when traveling. Therefore, we sincerely apologize this was not your experience. Every detail, from first impression at check-in to final check-out, should be focused on exceptional customer service and impeccable attention to detail in all areas of our property. We appreciate valuable feedback like yours so w... read more
Room was dirty, drains all clogged, a/c smelled terrible and external door locks were broken. I think the sheets and towels were clean and there was new soap. Never staying here again.
Business response:
Dear James,We're truly sorry for the issues you faced during your stay. It's disappointing that your room did not meet the standard of cleanliness and comfort that you expected, and we understand how frustrating this must have been. The issues you mentioned are concerning, and we will address them with our team to ensure improvements are made. Thank you again for your feedback. We hope you will reconsider and give us an opportunity to provide you with the hospitality you deserve in the near future.Sincerely,Hotel Management
Terrible I wrote a long note on this terrible stay and what we were doi n g about it earlier
Business response:
Dear Erich,We are truly sorry for the disappointing experience you had at our hotel. We understand how frustrating this must have been and regret falling short of your expectations. Please know that we are taking your comments seriously and addressing them with our team to take the necessary measures and ensure they are prevented from happening again. We appreciate you for bringing this to our attention. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Sincerely,Hotel... read more
Terrible I reserved two rooms for October 11, one wasn't bad but the other was terrible. The room smelled like "burned asperges" the walls were covered with hand prints, the was no shower curtain and the bathdub wouldn't empty out. There was a water leak over the sink. Night clerk claimed they didn't hane anyother other rooms available. She did what she could to clean the room but it was late and we had 2 small children with us. My husband said he would call the hotel management and air our concerns. Poor room and will not e... read more
Business response:
Dear Erich,We sincerely apologize for the issues you encountered with one of your rooms. We also regret that we didn’t provide a quality experience, especially when traveling with young children. While we’re glad the night clerk did their best to assist, we understand that this did not resolve the situation, and we are truly sorry for the inconvenience. Please know that your feedback will be addressed with our team to ensure our rooms are thoroughly cleaned and inspected to meet the highest standards our guests deserve. We t... read more
Very dirty. Room looked like it was never cleaned. Chips on the mattress, all over the floor, no toilet paper left because it had been used, trash on the floor.
Business response:
Dear Jessica,We are deeply sorry for the cleanliness issues you encountered. Please know that we take the cleanliness issue seriously, and we are sorry that our standards were not upheld during your visit. This will be addressed with our team to ensure our hotel meets the high standards our guests deserve. We will also work on enhancing the availability of our essential amenities to better meet our guests' needs. Your safety and comfort are our top priority. We hope you will give us a chance to provide you with the hospitali... read more
Frequently asked questions about Extended Stay America - Dayton - North
How is Extended Stay America - Dayton - North rated?
Extended Stay America - Dayton - North has a 3.3 star rating with 2,231 reviews.
When is Extended Stay America - Dayton - North open?
Extended Stay America - Dayton - North is open now. It will close tomorrow at 12:00 a.m.