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Extended Stay America - Dayton - North
- Hotels
- Dayton, OH
About this business
Location details
6688 Miller Ln., Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hallways were dirty. Towels and bags all over the floor looks like they haven’t cleaned in days. Pillow sheets had stains on it. Overall could be cleaned way better.
Business response:
Dear Emily, Thank you for being our guest. We are sorry for not meeting your room's cleanliness expectations and for the inconvenience caused. Also, we will instruct our team to recheck the rooms before delivery as we advance. Your feedback is important to us, and we have shared it with the housekeeping team to improve the condition of the room. Our front desk team is available to help you always. We hope you will stay with us again and give us another opportunity to provide you with the seamless experience you deserve. Than... read more
The guy who checked me in put me in the wrong room and about 930pm a family tried their hardest to get into my room because they were checked in by someone else and it showed my room was unoccupied. My room had no phone so the front desk lady had to keep coming to my room to fill me in. The A/C blew warm air and the 4 days i was there it was in the 90's. The worst part of the stay was the 900lb person above me who walked bath and forth for 5 hrs straight every night. I complained every single night to no avail. They kept me ... read more
Business response:
Dear Joey, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. Our goal is to create an exceptional, memorable stay for each guest, so we apologize that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you and provide you with the seamless stay you deserve!Sincerely,Hotel Ma... read more
Friendly staff, tired rooms in need of a refresh. Leaking ceiling in hallway. Warning sign on elevator. Key cards didn’t work second night.
Business response:
Dear Kathryn, We are disappointed to read negative comments. Our aim is to deliver flawless accommodation and services to all guests. We understand that we did not meet your expectations of a flawless room, and we sincerely apologize for the disappointment. As we progress, we will discuss these with the relevant team for further improvement. Considering our friendly staff, please return for a better experience while in the area again.Sincerely,Hotel Management
Ok for a night Service was excellent. The property is not well maintained though. Very old, very outdated, lots of broken things, not very clean. Too much light coming in window at night, pretty noisy in hallways. Again staff was very nice and accomidating. But i would not stay here again.
Business response:
Dear Guest, Thank you for your review. Although you were pleased with the service, we apologize for not meeting the hotel upkeep expectations. Your feedback is valuable as it helps us improve our guest experience. In response to your review, we have instructed our housekeeping and maintenance team to work and review the missed areas in your room and ensure they are checked thoroughly before delivering. Your remarks are shared with the concerned individuals for improvement. Considering our nice and accommodating staff, please... read more
Staffs were rude, breakfast was horrible, rooms are so dirty. Worst experience with any extended stay hotels. I would not be coming back for sure to that hotel.
Business response:
DearUwem, Thank you for taking the time to post your review. We truly value our guests' comments and opinions. Sorry, we didn't meet your expectations. Your feedback is vital and will be addressed adequately by our concerned team. Our front desk is always there to help you out with anything you need for a comfortable hotel experience. Please never hesitate to connect. Please give us another chance to provide our usual service. Thank you again, and we wish you all the best.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Dayton - North
How is Extended Stay America - Dayton - North rated?
Extended Stay America - Dayton - North has a 3.3 star rating with 2,231 reviews.
When is Extended Stay America - Dayton - North open?
Extended Stay America - Dayton - North is open now. It will close tomorrow at 12:00 a.m.