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Extended Stay America - Daytona Beach - International Speedway
- Hotels
- Daytona Beach, FL
About this business
Location details
255 Bill France Blvd., Daytona Beach, FL, 32114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cockroaches Everything was terrible, the room was dirty, there was not shampoo, the dishes were not in the room, we found cockroaches. My kids walk and their feet got absolutely dirty.
Business response:
Thank you for being our guest. We are sorry for the cleanliness issues you encountered in your room and regret the inconvenience it caused. Your feedback has been shared with our pest control service provider to address the issues immediately. We appreciate your bringing this to our attention and hope to welcome you back soon for a much better experience.
it had roaches and i contacted the hotel for a refund
Business response:
Thank you for being our guest. We are sorry for the cleanliness issues you encountered in your room and regret the inconvenience it caused. Your feedback has been shared with our pest control service provider to address the issues immediately. We appreciate your bringing this to our attention and hope to welcome you back soon for a much better experience. Sincerely, Hotel Management
Expedia was unable to send confirmation to hotel. The hotel front desk was able to verbally confirm with Expedia, but would not accept that confirmation. After a 2 hour wait in the lobby, I sent my employees home. Unacceptable.
Business response:
Thank you for sharing your feedback. We are sorry we were unable to accommodate your employees this time and regret the inconvenience it caused. We are reviewing this situation from our end to serve our guests better in the future. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
I'm not a big complainer however it smelled like a dirty musty rag like maybe a previous leak that wasn't dealt with,carpet had multiple ground in stains where it was debatable to walk barefooted, No daily maid service and was told they don't do that because they have long term tenants that don't want to be bothered, What about the short term people staying? When I mentioned it and asked for another room they did nothing and said they were booked up so I had to go buy my own cleaning supplies and deodorizers, why wasn't that... read more
Business response:
Thank you for your review. We apologize for the cleanliness issues you encountered in your room. We take these concerns seriously and place great emphasis on maintaining a clean and healthy environment for all of our guests. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management
The hotel smelled old and moldy. I thought an ext3nded stay would have at least glassware in the kitchen. W3 had nothhing to cook with nor untensil. Very dis saw atisfied.
Business response:
Natalie, thank you for being our guest. We are sorry for the odor you encountered while here. We are working with our housekeeping team to make sure we are consistently following our cleaning schedules. We also apologize you were not aware of our dishware policy, where we keep all kitchenware at the front desk and provide them to you upon request. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
The room we were first given, the toilet didn’t flush.. had to pack everything back up and move rooms. The second room was not cleaned properly, dirt in corners, carpet not vacuumed, I was not impressed. The overall appearance was not clean either, wrappers on the floor of elevator, lobby was a mess. I have never experienced this from a hotel I’ve stayed at. And I will NEVER stay at an extended stay again and will let everyone I know, know about my experience.
Business response:
Debbie, please accept our sincere apologies for the housekeeping and maintenance issues you experienced in your rooms, making your experience less than comfortable. Your feedback has been shared with the respective departments involved in our meeting, and we are working hard to take the necessary actions ensuring such incidents do not repeat in the future. We hope you will consider giving us another chance on your next visit to the area. Sincerely, Hotel Management
They have Roaches. The place is just nasty. The pots they give you to use for cooking is just disgusting. They gave me a pot with the handle falling off and food was still stuck in the other pot. I did not use anything. Only the toaster was ok looking. Not sure if it even works, my family and I booked for a weeks stay but we left after the first night. Don’t get caught up with the breakfast either because it’s nothing special.it was just granola bars and coffee.
Business response:
We are sorry for how uncomfortable you felt in your room due to the insects and cannot apologize enough for the frustration this caused to you. Please be assured that as a precaution, our pest control provider has serviced the hotel. We are also sorry for the dissatisfaction you had with our grab-and-go breakfast and the inconvenience caused due to broken kitchenware. Your feedback will be discussed with appropriate individuals in our organization in an effort to improve our facilities moving forward. Please give us a chance... read more
Frequently asked questions about Extended Stay America - Daytona Beach - International Speedway
How is Extended Stay America - Daytona Beach - International Speedway rated?
Extended Stay America - Daytona Beach - International Speedway has a 3.5 star rating with 2,041 reviews.
When is Extended Stay America - Daytona Beach - International Speedway open?
Extended Stay America - Daytona Beach - International Speedway is open now. It will close tomorrow at 12:00 a.m.