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Extended Stay America - Daytona Beach - International Speedway
- Hotels
- Daytona Beach, FL
About this business
Location details
255 Bill France Blvd., Daytona Beach, FL, 32114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My room smells bad "like Chinese food" and the hallway to the room smells worse"like mildew" my room is dirty and has bits of garbage and trash under everything and animal hair all over the room behind curtains under beds the bathroom constantly smells "like sewage",all the cabinets in the kitchen were dirty and grease my wife spent our time here re-cleaning or room.i won't come here again.
Business response:
Thank you for taking the time to leave comments about your visit with us. We are sorry our housekeeping services were not up to par. We have procedures in place to inspect every room prior to a guest's arrival, and we apologize that steps were overlooked. We appreciate your valuable feedback and hope you and your wife will give us another chance to make a better impression. Sincerely, Hotel Management
My room smells bad "like Chinese food" and the hallway to the room smells worse"like mildew" my room is dirty and has bits of garbage and trash under everything and animal hair all over the room behind curtains under beds the bathroom constantly smells "like sewage",all the cabinets in the kitchen were dirty and grease my wife spent our time here re-cleaning or room.i won't come here again.
Business response:
Thank you for your recent stay and for taking the time to post your review. We sincerely apologize for the service and cleanliness issues you experienced. We have procedures in place to keep this from happening, and we will discuss your comments with our housekeeping team to make sure these procedures are being followed each and every time a room is cleaned. We can absolutely do better, so we hope that you will give us the opportunity in the future to provide the service levels that you expect and deserve from our brand. Sin... read more
I had to sleep in my truck do to bed bugs in my room. Spoke with management about it asked them to come up with me to room after showing video and they refused. I need a refund for my stay
The rooms are spacious and the bed was comfortable. However the set up for the sofa and tv would be better a different way if two people were staying and one went to bed they would hear tje tv but only see the back of it and vice versa. A bit silly and i would suggest mounting them with a swivel setup. As far as the bathroom it was nice but straight up dirty there as well as the rest of the room. It smelled of cheap cologne and I picked up half a dreadlock off the floor so it wasnt vacummed no way. The desk and tabletops thr... read more
Business response:
Thank you for being our guest. On behalf of our entire housekeeping team, we would like to offer our sincerest apologies for the issues you had with your room during your visit. Corrective action has already been taken in the appropriate departments to ensure that this doesn't happen again. We take these concerns seriously and place great emphasis on maintaining a clean, healthy, and safe environment for all of our guests. We hope that you will choose us again so that we can provide you with a more satisfactory stay. Sincere... read more
It smelled like cigarettes and there was hair everywhere.
Business response:
Thank you for being our guest. We are sorry for the cleanliness issue you encountered and for the smoke odor you experienced. A clean, fresh suite is our top priority, and we will work with our staff to ensure that this was an isolated issue. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Psycho Inn The entire second floor smell of weed smoking. I had open heart surgery and have a pacemaker. I couldn’t tolerate the smell all night and didn’t get much sleep. I stayed only one night due to smoking smell of weed. I lost $90.00 and will not stay at another hotel like this or recommend it to friends. The ice machine was broken. The towel rack in the bathroom fell down, no soap.
The property was old and not renovated. It was a little dirty and I saw a cockroach in my room.
Business response:
Thank you for the feedback. We are sorry for the cleanliness issues you experienced and will share it with the housekeeping team to ensure a better experience in the future. We have informed our pest control provider and are working to ensure procedures are being followed to prevent such problems in the future. Your concerns regarding our property will be shared with the appropriate individuals in our organization as we begin formulating plans for future renovations. Thank you again, and we hope to have the chance to serve y... read more
Frequently asked questions about Extended Stay America - Daytona Beach - International Speedway
How is Extended Stay America - Daytona Beach - International Speedway rated?
Extended Stay America - Daytona Beach - International Speedway has a 3.5 star rating with 2,041 reviews.
When is Extended Stay America - Daytona Beach - International Speedway open?
Extended Stay America - Daytona Beach - International Speedway is open now. It will close tomorrow at 12:00 a.m.