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Extended Stay America - Daytona Beach - International Speedway
- Hotels
- Daytona Beach, FL
About this business
Location details
255 Bill France Blvd., Daytona Beach, FL, 32114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
So i received a BOG to stay there due to extended stay double charging my card...not only am i out of money but i cant use the BOG anywhere. Once i mention it the hotel is automatically full. I was almost stranded in Fla because of this
DO NOT STAY HERE! We changed our booking online to the next day and somehow the hotel didn't get notice of this and charged us a nonrefundable $110 for a no show. When the clerk told us this I explained that I had changed it on the Hotels.com site and she said she would call the manager and see what they could do. The clerk facetimed the manager who was not helpful at all but was using her long acrylic nails to fix her eyebrows and pick her teeth in the phone screen. All they could say was that we would have to call Hotels.c... read more
Business response:
Krista, thank you for choosing us. We are sorry for the service and housekeeping issues you experienced during your stay. This is not the way we would like our guests to leave with, so your feedback has been discussed with the entire team to ensure we deliver better service and treat every guest with the warmth they deserve. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
The room has a kitchen. But there were bugs in the bed which led to me sleeping on the couch.
Business response:
Thank you for posting a review of your stay. Although you liked having a kitchenette in your room, we apologize for the inconvenience you had due to the bugs in your accommodation. Please know our pest control provider has serviced the hotel, and we’re working to ensure procedures are being followed to prevent future infestation. We hope you will consider giving us a second chance the next time you are in Daytona Beach. Sincerely, Hotel Management
The vending machine was broke, and the room floor was dirty and sticky.
Business response:
Thank you for being our guest. We apologize for the difficulties you encountered while you were here. Please be assured that we have asked our maintenance team to fix the problem with the vending machine. We have also discussed your concerns with our housekeeping team, and we’re working with them to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better experience on your next stay. Sincerely, Hotel Management
Don't recommend Found a douche in my room when I checked in and had bed bugs
Business response:
Dear Anthony, thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Don’t stay at this hotel. It’s dirty and moldy. Though you can tell some of the staff is trying they are just under supported by corporate.
Business response:
Thank you for taking the time to review your stay. We are very concerned about your experience and are sorry that we did not meet your expectations. A clean, fresh suite is our top priority, and we will work to ensure it is not repeated. We also apologize that you did not find our staff at their best. We value your feedback to be more diligent going further and hope you will give us another chance to provide you with a stay you deserved the next time your travels bring you our way. Sincerely, Hotel Management
I left a day early due to poor condition and cleanliness of room. My bathroom smelled very strongly of urine and there was a sticky substance on the nightstand. The nightstand obviously had not even been wiped, as there were several cup rings in the substance from previous guests. I cleaned it with a dish towel.
Business response:
Thank you for your review. We were pleased to read that you enjoyed your overall stay at our hotel. We are sorry for the cleanliness issues you experienced in your room. We have inspection procedures in place to prevent this but we obviously missed some steps. Again, we apologize and hope you will consider us again when you return to the area. Sincerely, Hotel Management
The hallways stink; the pressure of the water for the commodes is so low that it does not flush. The refrigerator in the room smelled of dead fish. They elevators are not cleaned and you can see all the dirt and prints all over. You can smell the cigars in the hallways; even though it says no smoking; The tables which were cleaned in the room poor to my visit; showed that it was not cleaned properly; with streaks; and the bedding sheets seem to have been not replaced as they looked like they were from the prior visit. Overal... read more
Business response:
Mo, thank you for being our guest. Although our goal is to try and deliver guests with a clean and comfortable stay, we apologize this wasn’t you experience. Your feedback is discussed with the heads of our housekeeping and maintenance teams in an effort to improve the efficiency of our service levels moving ahead. Please give us a chance to regain your trust in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Daytona Beach - International Speedway
How is Extended Stay America - Daytona Beach - International Speedway rated?
Extended Stay America - Daytona Beach - International Speedway has a 3.5 star rating with 2,041 reviews.
When is Extended Stay America - Daytona Beach - International Speedway open?
Extended Stay America - Daytona Beach - International Speedway is open now. It will close tomorrow at 12:00 a.m.