This profile has been claimed by the business owner or representative.
Extended Stay America - Denver - Aurora North
- Hotels
- Aurora, CO
About this business
Location details
14095 E. Evans Ave., Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not so great
Ok. I just wanted a cheap hotel close to the airport. It was one of the cheaper hotels I could find online on short notice. It served its purpose.
room was under remodeling employees were not helpfull when I asked about to change to a didernt room, they told me I can talk to the manager next morning but she was not there next morning, and samething the frontdesk guy can't do nothing
Location Elevator was filthy, Carpet was badly stained and thread bare.
Security is very lacking. Hotel is very dirty. Hotel staff was never at the front desk. Both of our rooms had broken things, some were fixed others were not. Security was non existent. Coffee ran out some days. We cut our stay by 10 days, manager refused to reimburse our money at first. The manager never returned our calls and never tried to talk to us. We would never stay here again and both me and my wife work for the government will make sure everyone we know hears about our bad experience at the hotel.
Denver Vacation The room was clean but in need of some repair around the bathtub, it was nice in size with a kitchenette and full size refrigerator and microwave with a small stove, was never told that you had to check out the cooking utensils to use in the kitchenette, had a small dining table and with 2 chairs and one recliner and a nice size TV. The elevator seemed off balance with the stairways and long hallways, no coffee makers in the room, the breakfast was slim pickings - packaged muffins and coffee and instance oatm... read more
Not a pleasant experience Not very clean, had no extras , rooms had the bare minimum, phone didn't work, no breakfast other then oatmeal n awful coffee. Will never stay ther again!!
Business response:
Thank you for providing us with details about your stay, I am sorry that you had an unpleasant experience with us. The many issues you had are unacceptable. Our staff will be informed and retrained on how to properly prep and clean a room for guests. Thank you for bringing this to our attention. We would love to have another chance to provide you with a better experience the next time you're in town.
Reeked of smoke. Stained sheets. Was not happy with room. After driving 1900 miles nonstop we were too tired to pack up again and moved. Rooms smelled like cigs. I did file a complaint and they were quick to respond. Hopefully they get it cleaned up.
Business response:
Your review for our hotel was recently brought to my attention. I am sorry that you had an unpleasant experience with us due to the odor issue. Our housekeeping staff have been informed to remedy the situation and to also be more cognizant on making sure those odors are eliminated before guests check in. Your feedback is very important to us, so thank you for sharing. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Don't stay here Maybe the worst stay I have ever had. Awful.
Frequently asked questions about Extended Stay America - Denver - Aurora North
How is Extended Stay America - Denver - Aurora North rated?
Extended Stay America - Denver - Aurora North has a 3.5 star rating with 3,380 reviews.
When is Extended Stay America - Denver - Aurora North open?
Extended Stay America - Denver - Aurora North is open now. It will close tomorrow at 12:00 a.m.