Extended Stay America - Denver - Aurora North

Anonymous 

on Expedia

9 years ago

Dirty and Rundown Stayed three days and prayed every night my car would still be there in the morning. 

mark williams 

on Expedia

9 years ago

Dirty hotel !! Fixtures in bathroom coming away from sink, hair around counter tops, hair in washcloths. Just to name a few. Filthy hotel. For a newer hotel it was dirty and unkept and under staffed. Dirty Floor in lobby and in room- smelled of food and not cleanliness. Hated it. 

Tony 

on Expedia

9 years ago

Extremely dirty and unprofessional staff 1. Sink clogged and filthy upon arrival 2. Bath tube was dirty as well 3. Toilet was broken and no one available to fix 4. When engaging staff for assistance, they produced a laundry list of excuses instead of providing assistance. 5. Appropriate room that I reserved was not available 6. Adequate bedding not available 

Anonymous 

on Expedia

9 years ago

El peor hotel me dejaron sin habitación Me dejaron sin habitacion y ellos me alegaron que Expedia eran los responsables ya que me vendieron la habitación y cobraron la misma sin haber habitacion en dicho hotel 

Anonymous 

on Expedia

9 years ago

Hospitality could be better, pool closed told for rest of season. Smell of marijuana in halls, found bed bug late that evening. 

Barbara 

on Expedia

9 years ago

selected this hotel due to a pool and had 1/2 day to be able to relax and swim but after checked in found out that pool was closed due to repairs. very disappointing. 

Anonymous 

on Expedia

9 years ago

Where we're going, we don't need bathroom doors.. After waiting 20 minutes in the clean lobby to check in (granted it was after 11pm) and then watching the clerk crawl over the front desk to access our reservation, I knew it would be an exciting stay for a young couple at the start of their vacation. Since our reserved room had been taken, we were given an upgrade with a bigger bed! Along with the complimentary king-sized bed, we were given complimentary fun-to-identify "stuff" on all the surfaces, got to play "find the out... read more

Jenn 

on Expedia

9 years ago

WORST hotel experience I've ever had. Unfortunately, it was a horrendous experience upon check-in. Time line as follows: 1) Check-in 6pm (after a 13 hour drive from Utah) There were no towels or sheets for the fold out couch. When we requested both, we were told they would be up shortly. My mother went to retrieve towels and sheets at 9pm as no one came. We then dressed her bed, hung towels, etc. which is an expected amenity that the staff would have provided 2) I reviewed the kitchen and realized not one utensil, cup or pla... read more