Extended Stay America - Denver - Aurora North

Jada 

on Expedia

8 months ago

This place is crawling with drug addicts. They have a no smoking policy however the smell of cigarettes and THC is extremely bad. 

Coral 

on Expedia

9 months ago

This place was a mess from the very start. The whole process is very unwelcoming. There was only one man that worked there who actually seemed to know what was happening and everyone else will literally tell lies about weird things like saying the laundry room was on the 2nd floor when it was really on the 1st. Or saying that they would drop dishes off at our room in a few hours and never doing so in the 11 days we stayed. They also numerous times told us and other guests we confirmed that there were entrances around the bui... read more

Christopher 

on Expedia

9 months ago

Could have been better. Usually is. Well for starters I ordered door dash and someone stole the food from in front of my room door before I could even grab it myself. Other than that the room had dog hair like it hadn't been swept or something. I got out of bed bare footed and the floors where dirty. Usually this extended stay is better than this. Check in and service was easy and professional. Then apon checking out I told the front desk lady about my experience and she said she would let the manager know and even try to cr... read more

Candice 

on Expedia

10 months ago

Front desk staff was very rude and unprofessional. Yes the room was nice and clean and it's a quiet facility however front desk staff as well as a certain manager a professional rude and and try to accuse me of something that I did not do therefore I had zero respect and I will never return to this facility nor will I ever recommended because of that reason because you cannot accuse your customers without having proof. 

Melanie 

on Expedia

10 months ago

We told them they overcharged us but… They overcharged us and still haven’t processed the refund a month later. It looks like we won’t get our money back at this point. 

Josey 

on Expedia

11 months ago

Alarm system chirped loud every minute. Furniture was falling apart. Room was clean, except for bathroom. Staff was nice, but they did not have enough pillowcases for the pillows. Bathroom towels were stained. None of the side entrances worked with key. Facility seemed to be secure, but really wasn’t. I saw people vacuuming and mopping, but they did seem to be actually cleaning the place. I booked stay for 6 nights but ended up canceling after the first night. I do not recommend this place.