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Extended Stay America - Denver - Aurora North
- Hotels
- Aurora, CO
About this business
Location details
14095 E. Evans Ave., Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dog waste in the surroundings. Dirty and people who was not guest hanging out outside of the lot
Business response:
Dear MIGUEL, Thank you for your feedback. We apologize for the cleanliness issues and the presence of non-guests in the area during your stay. Your concerns are important to us, and we will address them with our team to ensure a cleaner and safer environment for all our guests. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back to Extended Stay America for a more pleasant experience in the future.Sincerely,Hotel Management
When I checked in I was told they had given our room away and it would be 20 minutes before they could get us one, our room had no microwave like it was supposed to have. After check out we realized we left a bag of our belongings we called that same day and they said they knew nothing and to call back in the morning, called in the morning and they said to call back during the afternoon, called back again, but nothing.
Business response:
Dear Cierra, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.Sincerely,Hotel Management
Not worth the stay Room was dirty, broken cabinets and the bathroom door was closed. Then we got a charge for damages to the room.
Business response:
Dear Patrick, Thank you for your feedback. We apologize for any negative experience related to your recent visit. Please know we take accusations of this nature seriously, and we appreciate your patience as we investigate. We would love to have another occasion to host you in the future and provide you with the seamless stay you deserve!Sincerely,Hotel Management
It was dirty the rooms the , the hall , the elevator
Business response:
Dear Ignacio, Thank you for your feedback. We apologize for the cleanliness issues you encountered in the rooms, hallways, and elevator. This is not the standard we aim to uphold, and we will address these concerns with our cleaning team immediately. We appreciate you bringing this to our attention and will work to ensure a cleaner and more pleasant environment for all our guests. We hope you might consider staying with us again in the future. Sincerely,Hotel Management
Don't go.
Business response:
Dear Karl, Thank you for your feedback. We’re sorry to hear that your stay did not meet your expectations. We take all guest comments seriously and are committed to addressing any issues you encounter. Your experience is important to us, and we are working to improve our facilities and service. We would appreciate more details about your concerns and hope you will consider giving us another chance to provide a better experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Denver - Aurora North
How is Extended Stay America - Denver - Aurora North rated?
Extended Stay America - Denver - Aurora North has a 3.5 star rating with 3,379 reviews.
When is Extended Stay America - Denver - Aurora North open?
Extended Stay America - Denver - Aurora North is open now. It will close tomorrow at 12:00 a.m.