This profile has been claimed by the business owner or representative.
Extended Stay America - Denver - Park Meadows
- Hotels
- Lone Tree, CO
About this business
Location details
8752 S. Yosemite St., Lone Tree, CO, 80124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was sent away because no cleaning crew available to clean the rooms. I traveled from Houston, tried to check in at 11:00 at night. Turned away with having to find other accommodations. No assistance of any kind, no notification that my room wouldn’t be available. And at this point, no refund!!!!
Business response:
Gregory, thank you for taking the time to share your feedback. We regret we were not able to accommodate you and apologize for the inconvenience you experienced. We will review this with our team to see what transpired and make sure we are well poised to serve you better. We are terribly sorry for this incident and hope you will choose to book a room with us in the future. Sincerely, Hotel Management
Trash built up in the trash room on my floor. Only 1 elevator operable. Handicap parking used by an employee with no appropriate placard or license plate.
Business response:
Thank you for staying at our hotel. We sincerely apologize for the cleanliness issue and the problem you had related to parking. We assure you we will take appropriate steps to deliver a comfortable experience to our guests. We would like the opportunity to serve you better in the future and hope you will consider a return visit. Sincerely, Hotel Management
Beyond horrible
Business response:
Tyler, we appreciate you choosing our hotel for your visit to our city. Our goal is always on the comfort and satisfaction of our guests. Therefore, we apologize for any concerns or frustrations you experienced during your time with us. We hope you will give us another chance to provide you with a more enjoyable stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Denver - Park Meadows
How is Extended Stay America - Denver - Park Meadows rated?
Extended Stay America - Denver - Park Meadows has a 3.5 star rating with 1,655 reviews.
When is Extended Stay America - Denver - Park Meadows open?
Extended Stay America - Denver - Park Meadows is open now. It will close tomorrow at 12:00 a.m.