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Extended Stay America - Denver - Park Meadows
- Hotels
- Lone Tree, CO
About this business
Location details
8752 S. Yosemite St., Lone Tree, CO, 80124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stained sheets. Stained bathtub. No body care products provided. No utensils in the kitchen area. Beds had crumbs and hair all over them. Dirty towels. Couldn’t access building from side doors using room key. Overall felt very dirty and rundown.
Business response:
Lauren, thank you for reviewing your stay at our hotel. We never want to disappoint our guests, so we are sorry for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our guest rooms, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. Furthermore, we have also taken note of your additional comments regarding the lack of in-room amenities. If you should have any concerns during a... read more
First they had me wait for more than half hour it was nobody in the lobby for at least half hour and then when the lady show up I told her I was waiting for 15 to 20 minutes and she say don’t call me a liar I Donely been gone for like five or 10 minutes so she treated me really really bad I do not recommend this place the ladies name is Jean
Business response:
Noel, thank you for being our guest and for the feedback. We sincerely apologize for the unsatisfactory service you received from one of our front desk associates and for the difficulties regarding your reservations. We certainly understand the frustration you must have felt and appreciate your patience. We will address this appropriately with them. Thank you again for your constructive comments, and we hope you will give us another opportunity to show you our commitment to exceptional hospitality. Sincerely, Hotel Managemen... read more
Do not stay here Filthy hotel and grounds, rude staff
Business response:
Cherie, we appreciate you choosing our hotel and for taking the time to share your concerns. We apologize for disappointing you and for the unsatisfactory service you encountered. We are also sorry that the accommodations was not up to your expectations and regret the inconvenience it caused. Feedback such as yours allows us to continually monitor and improve our guest experience. We hope we will have another chance to provide you with the excellent service and accommodations that you should have experienced on this visit. S... read more
the front desk host was a great guy, the room was below standards of cleanliness.
Business response:
Seloni, thank you for your honest comments about your stay with us.We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for thatwe sincerely apologize.We areworking with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a b... read more
SOLD ME A ROOM THEY DIDN'T HAVE I purchased a room late-night when stranded at Denver airport. I could only get a Queen. I called to see if they could bring a rollaway for my 22-year old son, as I am his mother, and they said DON'T COME. WE ARE OVERSOLD. WE HAVE NO ROOMS. I CANNOT REFUND YOU, you have to go to Hotels.com. Hotels.com has not refunded after multiple attempts. DON'T RISK IT ON THIS HOTEL.
Business response:
Elisabeth, thank you for your review and for choosing our hotel. We certainly apologize for the issues you encountered with your reservation which led to your disappointing stay. Our hotel has a standard policy that applies in most situations such as yours. If you made a reservation through a third-party, prepaid booking site, you must make financial inquiries through them. We recommend that you reach out to them directly for the resolution regarding your billing concerns. We appreciate your patience, and we hope you will al... read more
Bathroom sink was clogged the whole stay had to use kitchen sink to brush teeth and wash face
Business response:
Gina, thank you for staying with us and for your candid review. We regret not meeting your expectations and are sorry for the maintenance issues that inconvenienced you. We apologize for this and, rest assured, and we will share your comments with our engineering team and make sure we prevent such reoccurrences. We hope you will consider this as an isolated incident and allow us the opportunity to welcome you back. Sincerely, Hotel Management
Property is convenient to I-25. However, the quality of the rooms for the price is mediocre.
Business response:
Joseph, thank you for your review. Although you liked our proximity to I-25, we are sorry for not meeting all of your expectations. We value your feedback and look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Sorry to hear your stay was not as good as you or we would have liked. We do look forward to seeing you again in the future and having a great stay
Frequently asked questions about Extended Stay America - Denver - Park Meadows
How is Extended Stay America - Denver - Park Meadows rated?
Extended Stay America - Denver - Park Meadows has a 3.5 star rating with 1,724 reviews.
When is Extended Stay America - Denver - Park Meadows open?
Extended Stay America - Denver - Park Meadows is open now. It will close tomorrow at 12:00 a.m.