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Extended Stay America - Denver - Tech Center South - Inverness
- Hotels
- Englewood, CO
About this business
Location details
9650 E. Geddes Ave., Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was dirty no phone no coffee pot no hygiene items the room was beat up lamp shade was falling apart carpet was badly taken care of and night staff was just flat out rude
Business response:
Dear Erica, Thank you for sharing feedback about your recent stay. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret that this was not your experience. Our hotel is committed to ensuring the cleanliness of all guest rooms, and we will address this issue promptly. We hope you will return on your next visit so we can show you our commitment to outstanding experiences. Sincerely, Hotel Management
This is a property of last resort.
Business response:
Dear James, Thank you for sharing your thoughts. We understand that every traveler has unique expectations, and we regret to hear your experience did not fully meet your expectations. Your feedback is valuable, as it helps us reflect on how to better serve guests in varied situations. We are pleased you chose to stay with us when needed and hope that, despite your concerns, there were aspects of your visit that offered comfort or convenience. We appreciate your honesty and encourage you to reach out directly if there is anyt... read more
I appreciated the pet friendly nature, but out room was disgusting. There was a giant hole in our bathroom door and the floors and surfaces were filthy. The water wasnt working properly.
Business response:
Dear Bonnie, We sincerely apologize for the condition of your room and the issues you encountered during your stay. It is disappointing to hear about the concerns you had with your bathroom door, and the floors and surfaces were not properly cleaned. Additionally, we are also sorry about the problem you had with the water supply, and we understand how this affected your comfort. Your experience does not meet the standards we aim to provide, and your feedback has been shared with our maintenance and housekeeping teams to prev... read more
called a thousand times that we are ariving late and that we are still going to check in but when we arrived no room was available even though we had booked at the counter was a lady that couldnt speak english a bulk of people was gathering in the lobby to complain that there was no water at all and the guy who finally spoke english was extremely unfriendly and we still got charged even though no room was available for us. good luck with that business model
Business response:
Dear Melin, We sincerely apologize for the experience you encountered. It is unacceptable that your room was not ready despite confirming your late arrival and repeated calls. We also regret the difficulty you faced with language barriers at the front desk and the lack of responsiveness from our team. This is not the level of service we strive to uphold. We also appreciate your concerns regarding the charges and understand how frustrating this must have been. We will share your feedback with our team, and we appreciate you b... read more
I'd rather stay under a bridge next time. Absolutely the worst stay I've ever had at a hotel. Basic amenities could not be offered. The rooms are falsely advertised for having said amenities when they don't. I stayed for 3 nights. They couldn't even bother to get me a shower curtain to shower. -10/10. Stay away, and save your time and money.
Business response:
Dear Jackie, We are truly sorry to hear about your experience and the inconvenience you faced during your stay. It is unacceptable that the room lacked essential amenities and that the accommodations did not reflect what was advertised. The unavailability of a shower curtain is particularly concerning, and we regret the frustration this caused. Your feedback has been shared with our team to ensure a better service moving forward. We hope you will return so we can provide you with the exceptional visit you deserve. Sincerely,... read more
Horrible.. Do not waste your money
Business response:
Dear Kelly, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us. Sincerely, Hotel Management
Do NOT stay here! I booked this stay over four months in advance, to arrive there and be told my room wasn't available. The room they "so graciously" offered us was disgusting. Paint peeling off the shower walls, dirt all over the floors, and the bottom half of the bathroom door was missing!! Water pressure was a joke, and the city shut up water as a whole during our stay. No refunds were offered for that. And they had the nerve to take a $50 deposit in case WE damaged something. I couldn't believe it. Terrible, terrible, te... read more
Frequently asked questions about Extended Stay America - Denver - Tech Center South - Inverness
How is Extended Stay America - Denver - Tech Center South - Inverness rated?
Extended Stay America - Denver - Tech Center South - Inverness has a 2.9 star rating with 2,492 reviews.
When is Extended Stay America - Denver - Tech Center South - Inverness open?
Extended Stay America - Denver - Tech Center South - Inverness is open now. It will close tomorrow at 12:00 a.m.