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Extended Stay America - Denver - Tech Center South - Inverness
- Hotels
- Englewood, CO
About this business
Location details
9650 E. Geddes Ave., Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room smelled like marijuana and it was a non smoking room. Bed sheets were stained, no bath towels in the restroom, and when we went to ask for towels the male receptionists was so rude and said that he didn’t have any to come back tomorrow!!!! We had just driven 4 hours and I was not about to go to bed without showering so we had to go BUY towels at Walmart!!!! So ridiculous
Business response:
Dear Guest, Thank you for taking the time to share your experience. We sincerely regret that your stay did not reflect the high standards we aim to uphold. Please accept our apologies for the discomfort and frustration you encountered. Your feedback is invaluable and has been shared with our team for immediate attention and improvement. While we are disheartened to learn of your dissatisfaction, we appreciate your honest input. We hope you will consider giving us another opportunity to provide the service and care you deserv... read more
Business response:
We are sorry to hear that you did not enjoy your stay. Rest assured that we are investigating your claims to help create a better guest experience
Business response:
Delia, Thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.
Business response:
Eli, Thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.
The room had stains all over the floor smelled like cigarette smoke had a white substance in the counter and had holes all over the bathroom door. They also gave us the wrong room. We asked for a new room to which the manager said he would have it cleaned within the next hour. We left and came back at least 8 hours later to find it was still dirty with cabinets missing. The new room had dust and debris all over the ground not to mention the bed I was sleeping in was broken and was rocking side to side as well as had a sharp ... read more
Business response:
Colten, Thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.
We ckd out 1.5 hours after we ckd in stains on the bed n linens holes in wall the smell was so bad our puppy didnt want to be there. We r still waiting for our refund
Business response:
Zacharia, Thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.
The room looked nothing like the picture. There was a dirty washcloth left in the bathroom after k checked in.
Business response:
Dear Guest, We sincerely apologize for your disappointing experience with your room and the cleanliness issues you encountered. This falls short of the standards we strive to uphold, and we understand how upsetting it must have been to find a washcloth left behind. Please know your feedback is taken seriously, and we are addressing these concerns with our housekeeping team to prevent this from happening again. We appreciate you bringing this to our attention and hope you consider staying with us again so we can provide the c... read more
Terrible - Stay Away I picked this hotel to stay for four nights to attend a family funeral because of the low rate, it is in a nice area, and it has a kitchen. Total mistake! The hotel advertised that it had amenities including a coffee maker, hair dryer, and the essentials needed to do your own cooking. This place is totally run down. It had nothing. No coffee maker, one pan, two plates and one spatula, one coffee cup. No eating utensils. There was no extra toilet paper, one towel and one hand towel in each bathroom. The f... read more
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are truly sorry for the difficulties you encountered during such a sensitive time and regret that the accommodations and support did not meet your expectations. While some limitations may occur, the lack of follow-through on basic requests is disappointing and not reflective of the service we strive to provide. Your feedback has been shared with our team as we continue working to improve. We hope you’ll consider giving us another opportunity in the future... read more
Business response:
Jason, Thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.
Frequently asked questions about Extended Stay America - Denver - Tech Center South - Inverness
How is Extended Stay America - Denver - Tech Center South - Inverness rated?
Extended Stay America - Denver - Tech Center South - Inverness has a 2.9 star rating with 2,492 reviews.
When is Extended Stay America - Denver - Tech Center South - Inverness open?
Extended Stay America - Denver - Tech Center South - Inverness is open now. It will close tomorrow at 12:00 a.m.