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Extended Stay America - Denver - Tech Center South - Inverness
- Hotels
- Englewood, CO
About this business
Location details
9650 E. Geddes Ave., Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This property overbooked several rooms and just turned us away at 10 pm. Fortunately I found something else - but they should not allow an overbook. If they do overbook, more than 'sorry' is worth my time and the travel to and from them to another place. Other than that - I'm sure it's just fine.
Business response:
Dear Guest,Thank you for sharing your experience. We sincerely regret the inconvenience you encountered upon arrival and understand how frustrating that must have been, especially at a late hour. Your feedback is important and will be reviewed with our team to help improve future guest experiences. We appreciate your understanding and hope you might consider giving us another opportunity to provide a more seamless and welcoming stay in the future.Sincerely,Hotel Management
I never write reviews for anything no matter how bad it is, but this one was a doozy. There was no hot water with a snowstorm outside. Carpet had glitter and ripped up pieces of paper on them. Hair ties and random women's makeup in every drawer. Fire alarm was disabled. Shower curtain and bathroom door had lipstick smears. No trashcan at all. Drawers missing from the kitchen. And the neighbors next door argued from 9pm (check in) to 12pm the next day. I cancelled my trip early and left for home because the experience was so ... read more
Business response:
Dear Guest,Thank you for sharing your feedback. We are truly sorry to hear about the challenges you faced during your stay. Your experience does not reflect the standard we aim to uphold, and we sincerely apologize for the discomfort and inconvenience caused. We take your concerns seriously and will address the cleanliness and maintenance issues you mentioned. We deeply regret that your stay was disrupted by noise and other factors. Your comments are invaluable, and we hope you will reconsider staying with us in the future f... read more
The male manager was the rudest I have ever met in my whole life. Totally ignorant woman hater. Lied about my credit card not working so I went across the street where it worked just like that! Took over a week to get my refund from extended stay.
Business response:
Dear Guest,Thank you for taking the time to share your experience. We are truly sorry to hear that your visit did not meet expectations, and we regret any distress caused during your interaction with our team. Your feedback is important and will be addressed with the seriousness it deserves. We appreciate your honesty and are committed to improving our service to ensure a more respectful and seamless experience for all our guests.We hope you will consider giving us another opportunity in the future so we may better demonstra... read more
This property was in poor condition. There were lights out in the room. The carpet was unsanitary. There was a hole in the back of the bathroom door. The phone in the room did not work. The TV remote did not work and we were only given one towel for-two people..no other amenities were available when we asked for extra amenities we were told at 9:30p to return back to the lobby, in another building …which we did not !! Extremely disappointed!!
Business response:
Dear Guest,We sincerely apologize for the disappointing experience you had during your stay. The issues you encountered—from the room’s condition to the lack of functioning amenities and limited service—are unacceptable and far from the standard we aim to provide. Your concerns have been shared with our team for immediate review and corrective action. We truly regret the inconvenience and discomfort caused. Please know that we are committed to improving our facilities and guest services. We hope you might consider giving us ... read more
I'm not happy with the property nor Expedia. I was supposed to get my refund back and now I'm being told I can't. This is all ridiculous, and the people at the hotel had a homeless man living in my room and s*** all over the floor does that explain it enough?Give me my refund
Business response:
Ambrosia, Thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.
This place had a double mattress on a queen boxspring. There was no blanket on the bed. It was filthy and there were people clearly on drugs all over the property. I walked in and immediately turned around, got in my vehicle and got as far away as I could.
Business response:
Dear Guest,We sincerely apologize for the distressing experience you encountered. What you described falls far below the standards we strive to maintain, and we deeply regret the discomfort and concern this caused. Your feedback regarding cleanliness, safety, and room condition is being taken seriously and will be addressed with the appropriate teams. We understand your decision to leave and apologize for the inconvenience you faced. We are committed to making necessary improvements and hope to provide a significantly better... read more
Business response:
Thomas, Thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.
Absolutely will never stay here again. The workers were so unprofessional and when they found out I spoke Spanish as well they said they were going to claim I trashed the room even though it had bed bugs, multiple massive holes in the walls, no light bulbs in it he entire room except in the “kitchen” and flickered
Business response:
Dear Guest, We are truly sorry to hear about your experience and deeply regret the distress it caused. What you described is completely unacceptable, and we sincerely apologize for both the condition of the room and the unprofessional behavior you encountered. Your concerns are being taken seriously and have been shared with our team for immediate review and corrective action. While limitations can sometimes occur, respectful treatment and a safe, clean environment should never be compromised. We are committed to improving o... read more
People around asking for people, hotel sorry, bed dirty
Business response:
Dear Guest, We sincerely apologize for the issues you encountered during your stay. We understand how unsettling it can be to feel uncomfortable with your surroundings and the cleanliness of your room. The experience you described does not reflect the standard of service we strive to provide, and we deeply regret the inconvenience caused. We are addressing these concerns with our team to ensure better service moving forward. Your feedback is invaluable, and we hope you will consider giving us another opportunity to provide a... read more
Frequently asked questions about Extended Stay America - Denver - Tech Center South - Inverness
How is Extended Stay America - Denver - Tech Center South - Inverness rated?
Extended Stay America - Denver - Tech Center South - Inverness has a 2.9 star rating with 2,444 reviews.
When is Extended Stay America - Denver - Tech Center South - Inverness open?
Extended Stay America - Denver - Tech Center South - Inverness is open now. It will close tomorrow at 12:00 a.m.