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Extended Stay America - Denver - Tech Center South - Inverness
- Hotels
- Englewood, CO
About this business
Location details
9650 E. Geddes Ave., Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Expedia should not even list this property. Damaged, minimal amenities, felt unsafe to leave personal property unattended in rooms, morning staff could not speak English (property was in Colorado).
Business response:
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the discomfort and unease you experienced during your visit. We understand how concerning it must have felt, and we regret that the environment did not meet your expectations. Your concerns about communication and the overall condition of the property have been shared with our team for further attention. We are committed to improving our service and would appreciate the chance to welcome you again for a more positive experience. Sincerely, Hotel Mana... read more
First, I felt the hotel was sketch and as a woman traveling alone, I started to feel like I wasn't safe. When I entered the room, the carpet was old and then the smell of cigarette smoke hit me so bad, my eyes started to become irritated. It smelt like someone smoked in there for three weeks nonstop. The blankets even smelled like cigarette smoke! When I called the front desk about it, the only thing they did was spray the room with febreeze. It didn't work! I was up anxious all night and by 4:30am, I was booking me an Airbn... read more
Business response:
Dear Guest, We are genuinely sorry for the distressing experience you encountered during your stay. Guest comfort and security are our top priorities, and we deeply regret that we fell short of delivering the exceptional visit we aspire to provide. We sincerely apologize for the discomfort you experienced in your room and the level of service you received from our staff. We can assure you that what you experienced is not acceptable by our standards, and we appreciate you bringing this matter to our attention. Please know tha... read more
Filthy inside and out. Everything in the room was damaged, smelled like kitty litter and cigarettes. Lighting was poor outside and I slipped on dog feces on the sidewalk late at night.
Business response:
Thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.
The room smelled like marijuana and it was a non smoking room. Bed sheets were stained, no bath towels in the restroom, and when we went to ask for towels the male receptionists was so rude and said that he didn’t have any to come back tomorrow!!!! We had just driven 4 hours and I was not about to go to bed without showering so we had to go BUY towels at Walmart!!!! So ridiculous
Business response:
Dear Guest, Thank you for taking the time to share your experience. We sincerely regret that your stay did not reflect the high standards we aim to uphold. Please accept our apologies for the discomfort and frustration you encountered. Your feedback is invaluable and has been shared with our team for immediate attention and improvement. While we are disheartened to learn of your dissatisfaction, we appreciate your honest input. We hope you will consider giving us another opportunity to provide the service and care you deserv... read more
Business response:
We are sorry to hear that you did not enjoy your stay. Rest assured that we are investigating your claims to help create a better guest experience
Business response:
Delia, Thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.
Business response:
Eli, Thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.
The room had stains all over the floor smelled like cigarette smoke had a white substance in the counter and had holes all over the bathroom door. They also gave us the wrong room. We asked for a new room to which the manager said he would have it cleaned within the next hour. We left and came back at least 8 hours later to find it was still dirty with cabinets missing. The new room had dust and debris all over the ground not to mention the bed I was sleeping in was broken and was rocking side to side as well as had a sharp ... read more
Business response:
Colten, Thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.
We ckd out 1.5 hours after we ckd in stains on the bed n linens holes in wall the smell was so bad our puppy didnt want to be there. We r still waiting for our refund
Business response:
Zacharia, Thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.
Frequently asked questions about Extended Stay America - Denver - Tech Center South - Inverness
How is Extended Stay America - Denver - Tech Center South - Inverness rated?
Extended Stay America - Denver - Tech Center South - Inverness has a 2.9 star rating with 2,444 reviews.
When is Extended Stay America - Denver - Tech Center South - Inverness open?
Extended Stay America - Denver - Tech Center South - Inverness is open now. It will close tomorrow at 12:00 a.m.