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Extended Stay America - Denver - Tech Center South - Inverness
- Hotels
- Englewood, CO
About this business
Location details
9650 E. Geddes Ave., Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stayed here a couple of times and it is always wonderful. The staff are always so helpful.
Business response:
Dear Isabel, Thank you for your kind words and continued support! We’re thrilled to hear that each of your stays has been wonderful and that our staff has consistently been helpful. Providing a welcoming and comfortable experience is always our goal, and knowing that we’ve met your expectations means the world to us. We appreciate your loyalty and look forward to welcoming you back for many more great stays in the future! Sincerely, Hotel Management
I had a reservation- I showed up and they said they didn’t have a room for me and sent me away, but still charged me. Fraud all the way around!
Business response:
Dear Ronald, Thank you for posting your review. We regret that you did not have an exceptional experience during your visit to our hotel and faced difficulties. Our staff members are committed to providing quality hospitality; therefore, we are disappointed that this was not your experience. We appreciate you bringing this to our attention. Please give us another try the next time you are in the area. Sincerely, Hotel Management
Very poor lighting in the bathroom. Smoke detector had been removed. Due to poor lighting could not tell if shower/tub was damaged or just dirty. Did not use the shower due to appearance.
Business response:
Dear Karen, We are sorry to hear about the inadequate lighting in your bathroom and your concerns regarding the shower area. We also regret to learn about the lack of facilities and appreciate you bringing this to our attention so we can address it with our maintenance team for immediate attention. We understand how these issues impacted your comfort and trust during your stay, and we apologize for any inconvenience it may have caused you. Your patience is much appreciated. We hope you will consider returning so we can demon... read more
When I booked, there was a question about "special considerations" or accommodations that i might need. I was very explicit when I indicated that I had recently had surgery on my knee and needed a lower level room because climbing stairs was difficult at best. Checking in, the girl at the desk was extremely rude and informed me that the second floor was all that was left, take it or leave it. I entered the room and there was a big hole in the bathroom door that looked like it came from someone kicking in the door. The floors... read more
Business response:
Dear Kathryn, Thank you for sharing your experience. We sincerely apologize for the challenges you faced, particularly with your room assignment and the condition of the accommodations. We understand how important it is to feel supported, especially when special requests are clearly communicated, and we regret that this was not honored. Please know your feedback has been shared with our team as we work to improve service and responsiveness. We hope you'll consider giving us another opportunity in the future. Sincerely, Hotel... read more
This hotel is discusting the mattress was so bad we had to flip it over the floors where so bad we wouldnt let our dog walk on them
Business response:
Dear Guest, Thank you for sharing your experience. We sincerely apologize for the unacceptable condition of the room, including the mattress and flooring. Your concerns are completely valid, and we understand how disappointing and frustrating this must have been. Please know that your feedback has been shared with our team for immediate attention. We are committed to improving the quality and cleanliness of our accommodations, and we hope you will consider giving us another opportunity in the future. Sincerely, Hotel Managem... read more
The worst hotel I've ever been to. Blood stains on the carpet, a very vulgar exploitive was written on the wall and hyperdermic needle caps under the bed. There was 1 towel for 4 adults for the entire weekend. The front desk told us every morning they were out of towels. The AC didn't work in one part of the room, there were no blankets on the beds and instead of 2 queen beds there were 2 full beds. . The windows didn't lock and the guy at the front desk refused to change our room. YOU WILL BE SAFER AND MORE COMFORTABLE PARK... read more
Business response:
Thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.
Expedia should not even list this property. Damaged, minimal amenities, felt unsafe to leave personal property unattended in rooms, morning staff could not speak English (property was in Colorado).
Business response:
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the discomfort and unease you experienced during your visit. We understand how concerning it must have felt, and we regret that the environment did not meet your expectations. Your concerns about communication and the overall condition of the property have been shared with our team for further attention. We are committed to improving our service and would appreciate the chance to welcome you again for a more positive experience. Sincerely, Hotel Mana... read more
First, I felt the hotel was sketch and as a woman traveling alone, I started to feel like I wasn't safe. When I entered the room, the carpet was old and then the smell of cigarette smoke hit me so bad, my eyes started to become irritated. It smelt like someone smoked in there for three weeks nonstop. The blankets even smelled like cigarette smoke! When I called the front desk about it, the only thing they did was spray the room with febreeze. It didn't work! I was up anxious all night and by 4:30am, I was booking me an Airbn... read more
Business response:
Dear Guest, We are genuinely sorry for the distressing experience you encountered during your stay. Guest comfort and security are our top priorities, and we deeply regret that we fell short of delivering the exceptional visit we aspire to provide. We sincerely apologize for the discomfort you experienced in your room and the level of service you received from our staff. We can assure you that what you experienced is not acceptable by our standards, and we appreciate you bringing this matter to our attention. Please know tha... read more
Filthy inside and out. Everything in the room was damaged, smelled like kitty litter and cigarettes. Lighting was poor outside and I slipped on dog feces on the sidewalk late at night.
Business response:
Thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.
Frequently asked questions about Extended Stay America - Denver - Tech Center South - Inverness
How is Extended Stay America - Denver - Tech Center South - Inverness rated?
Extended Stay America - Denver - Tech Center South - Inverness has a 2.9 star rating with 2,492 reviews.
When is Extended Stay America - Denver - Tech Center South - Inverness open?
Extended Stay America - Denver - Tech Center South - Inverness is open now. It will close tomorrow at 12:00 a.m.