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Extended Stay America - Denver - Tech Center South - Inverness
- Hotels
- Englewood, CO
About this business
Location details
9650 E. Geddes Ave., Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bad experience The property is very ran down. The floor is falling apart and the rooms smell like cigarette smoke. The room was not even cleaned when we checked at that night. I highly recommend not staying here.
Business response:
Dear Guest, Thank you for providing your honest feedback. We regret that your visit did not meet expectations and sincerely apologize for the condition and presentation of the accommodations you encountered. Your comments have been shared with our team so we can take the necessary steps to prevent similar experiences. We value your perspective and welcome another opportunity to provide you with a stay that better reflects our commitment to guest satisfaction. Sincerely, Hotel Management
I should've expected this for the price but the 1st few reviews I glanced seemed decent. But this place is disgusting! We had to be at the airport at 6am so I booked a quick hotel for the lowest price because we got to Denver late. Random people outside smoking in the parking lot. Doors missing off the kitchen cabinets. Walls are scuffed and patchy. (Fridge was clean & cold Ill give it that much) floors missing chuncks of Laminate with God knows what coming up from underneath. Im 90% sure the mystery dark splatter across the... read more
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay. It’s clear we fell short of providing the clean, comfortable environment you expected, and we deeply regret the condition of your room. We take your concerns seriously and are addressing them with our team. Your experience does not reflect the standard we aim to uphold. We appreciate your understanding and hope you’ll consider giving us another opportunity in the future for a much-improved... read more
Whatever you do, DO NOT stay here! When we go to check in they couldn’t even make us room keys because their machine was down. They offered to let us into the room but at that point we wouldn’t be able to leave the room if we fad to go somewhere. When the took us up to the room it absolutely wreaked of cigarette smoke and there were stains all over the bed. We immediately told the front office and her response was the manager will refund you when he gets in tomorrow because he wants everyone to enjoy their stay and those thi... read more
Business response:
Heather, Thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.
Hotels.com help us So my wife and I checked in to the hotel around noon and within three times throughout the night somebody was able to just walk into our room because it locks did not work and totally terrified my wife and brought her PTSD back and I had to go into fighting I brought it up with the person at the desk and they told me that there's nothing they could do to accommodate me and I wanted my money back or another room that night or the following night and was met with a stubborn employee who thought it was Norm f... read more
Business response:
Dear Guest, Thank you for sharing your experience with us. We are deeply sorry for the discomfort and distress caused during your stay, particularly regarding the issue with the door and the way it was handled. Ensuring a secure and welcoming environment for all guests is a priority, and we regret that this was not reflected during your visit. Your feedback has been shared with the team for immediate review and improvement. We hope you'll consider giving us another opportunity to provide you with a stay that meets your expec... read more
Filthy missing shower curtain holes in walls and doors tv didnt work manager was useless
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the shortcomings you experienced during your stay. Your comments have been shared with our management team to address the issues you've highlighted. We value your input and are committed to making the necessary improvements. We hope you'll consider giving us another opportunity to provide you with a better experience in the future. Sincerely, Hotel Management
What a mess. Room was dirty, had holes in the walls and doors, the bathroom light didn't work, and make up products from the previous inhabitant was left on the floor. The tv remote had tape on the back to poorly hold the batteries in and the power button didn't work. The ac rattled loudly and the pit bull in the next room barked all night keeping me from sleeping. The landline didn't have a cord to make calls. At least the girl at the front desk was friendly and apologetic that her manager wouldn't do anything about the lig... read more
Business response:
Dear Guest,Thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet expectations. While we’re glad you found our team member courteous and understanding, we regret that the overall stay was not more comfortable. Your comments have been shared with the appropriate teams to ensure the concerns are addressed. We hope to have the opportunity to welcome you back for a much-improved visit in the future.Sincerely,Hotel Management
Customer service was good and understanding but the room situation/conditions were not that great. First room looked a massacre just happened. Second room was ok but 2x better than the first room. Outdated, needs work/updating.
Business response:
Dear Guest,Thank you for taking the time to share your experience. We are pleased that our team made a positive impression, though we sincerely regret that the accommodations did not reflect the standard we aim to provide. Your comments have been shared with the appropriate teams for immediate attention. We hope to welcome you again and offer a stay that more closely aligns with your expectations.Sincerely,Hotel Management
For a non smoking hotel, the room reeked of cigarette. You could not even breathe. We could not stay.
Business response:
Dear Guest,Thank you for taking the time to share your feedback. We are truly sorry to hear about the condition of the room and the discomfort it caused. While we appreciate your recognition of our intended standards, it's clear this experience did not meet expectations. Please know your comments have been taken seriously and will be addressed internally. We hope you'll consider giving us another opportunity to provide the quality and comfort we aim to deliver.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Denver - Tech Center South - Inverness
How is Extended Stay America - Denver - Tech Center South - Inverness rated?
Extended Stay America - Denver - Tech Center South - Inverness has a 2.9 star rating with 2,444 reviews.
When is Extended Stay America - Denver - Tech Center South - Inverness open?
Extended Stay America - Denver - Tech Center South - Inverness is open now. It will close tomorrow at 12:00 a.m.