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Extended Stay America - Denver - Tech Center South - Inverness
- Hotels
- Englewood, CO
About this business
Location details
9650 E. Geddes Ave., Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was dirty, paint coming off the walls, television had a 5-6 inch black line down the middle of the screen. Person at the desk was rude and slow.
Business response:
Dear Guest, We deeply regret the issues you encountered during your stay, and we sincerely apologize for the cleanliness and maintenance concerns, as well as the unsatisfactory service you received at the front desk. This does not reflect the standard we strive to uphold. Your feedback is valuable, and we will address these concerns with the appropriate teams to ensure improvements are made. We understand how disappointing this experience was, and we hope you will consider giving us another opportunity to provide you with a ... read more
Business response:
Jessica, Thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.
What a terrible experience !!! Please do not stay at this hotel. This hotel should have lower rating than whats given by me The Room Key never worked, I had to go back to the reception twice and it still did not work !!! The Bathroom was extremely unclean, there are no trash cans whatsoever around the room ; Bed was noisy and a very bad smell emanating from the room ! Please save your money and find a better place somewhere else. Lots of hotels close by. Also very bad customer Service, The man at the counter was not attentiv... read more
Business response:
Dear Mallika, We sincerely regret that your experience did not meet expectations and apologize for the inconvenience you encountered. We will review the situation for prompt resolution and ensure this does not happen again. If given the opportunity, we would love to provide you with a much-improved experience in the future. Sincerely, Hotel Management
Just broken, dirty, holes in ceilings, no shower curtains, broken room windows. They will tow your car if you back in to park.
Business response:
Dear Guest, We sincerely apologize for the issues you encountered during your stay. Providing a well-maintained and comfortable environment is a priority, and we regret that your experience did not reflect our standards. Your concerns regarding room conditions and parking policies will be reviewed with our team to ensure improvements are made. We truly appreciate your feedback, as it helps us enhance our services. We regret any inconvenience you faced and hope you consider giving us another opportunity in the future to provi... read more
The room was not at all as described. My room was on the back side, 2nd floor, at the very far end. I was afraid to touch any surfaces after seeing all flat areas covered with razor blade cuts. Very sketchy area. I made sure I was back before dark for safety reasons. I will not book here again.
Business response:
Dear Guest, We sincerely regret that your experience did not meet expectations. Guest comfort and safety are our top priorities, and we are disappointed to hear that you felt uneasy during your stay. Your concerns about the room condition and overall environment are being taken seriously, and we will address them with our team to ensure improvements. While we understand your hesitation in returning, we would love the opportunity to provide you with a much better experience in the future. Your feedback is invaluable, and we t... read more
Very unsatisfied The room smelled like I don’t know what it was, but it had an odor to it that would not go away. The floor was sticky and dirty. There was still cleaning product on the side of the tub inside of the tub and on the outside of the tub to the floor. It did not work at all like the pictures that was presented on Hotels.com. I felt unsafe and lots of street action was going on in the parking lot through the night.
Business response:
Dear Jody, Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay. Cleanliness and guest comfort are our top priorities, and we regret that we fell short in these areas. We also understand your concerns about safety and will address them accordingly. Your comments are valuable in helping us improve our services, and we appreciate your understanding. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Sincerely,Hotel... read more
When we arrived at the hotel we were given a room key to a room that was occupied. We entered someone else’s room while he was asleep. Then we were told to wait 30 minutes for another room to be cleaned. After 30 minutes of waiting we were told housekeeping was gone for the night and were asked if we wanted to clean our own room. Finally we were taking to a handicapped room that was filthy and smelled like pee. There was blood splatter on the walls. Horrible place to stay.
Business response:
Dear Sheila, We are truly sorry to hear about your experience upon arrival at our hotel. We also apologize for the cleanliness and service issues you encountered during your visit. We're committed to addressing these concerns and ensuring every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We hope you will consider giving us another chance in the future to provide you with the stay you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Denver - Tech Center South - Inverness
How is Extended Stay America - Denver - Tech Center South - Inverness rated?
Extended Stay America - Denver - Tech Center South - Inverness has a 2.9 star rating with 2,444 reviews.
When is Extended Stay America - Denver - Tech Center South - Inverness open?
Extended Stay America - Denver - Tech Center South - Inverness is open now. It will close tomorrow at 12:00 a.m.