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Extended Stay America - Denver - Tech Center South - Inverness
- Hotels
- Englewood, CO
About this business
Location details
9650 E. Geddes Ave., Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stayed for work trip. Had no flushing toilet, no toiletries, no shower curtain, vacant stickers all over the walls. Microwave and fridge not working. Ruined all food purchases
Business response:
Dear Brian,Thank you for taking the time to share your feedback. We deeply regret the issues you encountered during your stay and sincerely apologize for the inconvenience caused. This is not the experience we strive to provide, and we are addressing your concerns with our team to ensure these matters are resolved. We value your input and hope to regain your trust in the future.Sincerely,Hotel Management
Hot water is not enough in a shower especially right now is freezing outside , tv is not working and microwave is not working
Business response:
Dear Andre,Thank you for your feedback. We sincerely apologize for the issues you experienced during your stay, including the hot water, TV, and microwave. We understand how frustrating this must have been, especially in cold weather, and we are actively addressing these concerns to ensure they are resolved promptly. Your experience is important to us, and we hope to provide you with a better stay in the future.Sincerely,Hotel Management
Business response:
Fnu, We are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.
Check in was very bad. Even though I booked additional day to cover for late check in I was charged fee for check in saying early check in. I have stayed in similar place never have I ever charged
Business response:
Dear Naveen,Thank you for sharing your feedback. We sincerely apologize for the frustration you experienced during check-in. We understand how disappointing it can be to encounter unexpected charges, especially after planning an additional booking. Your experience does not align with the level of service we strive to provide. We are reviewing our processes to prevent such misunderstandings in the future. We hope you will consider giving us another opportunity to provide you with a smoother and more enjoyable stay.Sincerely,H... read more
First they assigned me to a room that was being remodeled. The new room I was assigned they did not move me over in their records so at 7:00 a.m. the security guard is trying to get in.
Business response:
Charlie, We are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.
Enjoyed but won't come back The office lady was nice. Was not happy to have my baby and us written up at 721am because they didn't know we paid for the room. There was no trash cans, the counters were sticky, they're was gum holding the phone down to the nightstand of and the tv was stolen and they said they'd bring one to us but never came. The floor was also sorry and had stuff all over it. You could see outside the door frame worth the door shut and there was no safety lock on the inside. When we arrived there were cops, ... read more
Business response:
Dear Guest, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay. While we are pleased to hear that our staff was courteous, the issues you described, including cleanliness concerns, missing amenities, and safety shortcomings, do not align with the standards we strive to maintain. Your experience is deeply concerning, and we are addressing these matters with our team to ensure immediate improvements. We understand how these issues impacted your stay, and we regret falling... read more
AVOID AT ALL COST You get what you pay for, needless to say we did not feel comfortable staying the night due to the conditions of the hotel. Checking in at the front desk was unhelpful and rude. It took over 30 minutes to check in without there being any customers in front of us. The outside stairs to the rooms had caution tape everywhere due to the poor conditions of the stairs. The room itself had a prominent old musty/smokey smell in a non-smoking room. The door latch lock was non existent seeming like it had been previo... read more
Business response:
Dear John-Mark, Thank you for sharing your feedback. We sincerely apologize for the issues you experienced, including the room conditions and lack of responsiveness from our team. This is not the standard we aim to provide, and we are taking immediate steps to address these concerns. Your experience matters to us, and we are committed to creating a safe, clean, and welcoming environment for all our guests. We hope you will consider giving us another chance to provide the exceptional stay you deserve. Thank you for helping us... read more
Started off when I pulled up day 1 and there were beer cans all over the ground outside the Lobby. Burn holes in the toilet seat , holes in the walls , dirty floor , etc in the room. Very dirty looking shower. Waited 1 hour in the lobby because my key card wasn’t working (happened everyday) and there was zero staff on site.
Business response:
Dear Zachary, We deeply regret the challenges you encountered during your stay. Cleanliness and accessibility are fundamental to the guest experience, and we apologize for falling short. Your feedback highlights areas needing immediate attention, and we will address these concerns to improve our services. We appreciate your patience and hope for an opportunity to provide a better experience in the future.Sincerely,Hotel Management
I paid for my room arrived to find no one at the desk. Then was told they had no rooms left even tho I already paid online.
Business response:
Isaac, We are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.
Frequently asked questions about Extended Stay America - Denver - Tech Center South - Inverness
How is Extended Stay America - Denver - Tech Center South - Inverness rated?
Extended Stay America - Denver - Tech Center South - Inverness has a 2.9 star rating with 2,444 reviews.
When is Extended Stay America - Denver - Tech Center South - Inverness open?
Extended Stay America - Denver - Tech Center South - Inverness is open now. It will close tomorrow at 12:00 a.m.