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Extended Stay America - Denver - Tech Center South - Inverness
- Hotels
- Englewood, CO
About this business
Location details
9650 E. Geddes Ave., Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Shopping cart parked outside my room door with trash everywhere, windows broke out of rooms and fixed very badly with duck tape.. looks like a homeless shelter to be honest.. everyone seems to live there.. sink didn’t work nor would I have used it. Cheap. Yes. Safe, well as long as you keep a side piece, you should be ok.. but be careful.
Business response:
Dear Patrick,Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay. We regret the condition of the room and the surrounding area did not meet your expectations, and we understand how disappointing that must have been. Please be assured that we are actively working on improving our property to ensure a better experience for all guests. Your safety and comfort are our top priorities, and we appreciate your feedback as it helps us make necessary improvements. We hope you giv... read more
No no no ! Just no! This was the worst place I’ve stayed! I had to beg for a blanket because they forgot one on my bed also the entire room smelled like strong smoke. The microwave and fridge had old food, the maid left used rags, the toilet brush was nasty and this place have zero pride. the front desk was unfriendly and unavailable when we needed a fork. I felt scared and unsafe. Avoid this place at all cost. I’m currently trying to get my money back.
Business response:
Jessica, We are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.
Not good Overall it was a bad stay. The room was ok but I couldn’t connect to the WiFi during the stay. I was told this was because I booked through the third party and the night shift staff didn’t know how to put my name in the system. There was also not enough towels in the room. The from desk told me all the towels are now in the dryer and I had to wait for at least 1 hour. The breakfast is just coffee and snacks.
Business response:
Dear Guest,Thank you for providing your feedback. We sincerely apologize for the inconvenience you encountered with the WiFi, towels, and breakfast offerings. We understand how frustrating these issues can be, and we regret the lack of timely resolution. Your comments are important to us, and we will address the WiFi and towel shortages with our team to ensure a more seamless experience. We also appreciate your feedback about breakfast and will look into improving our offerings. We hope you will consider staying with us agai... read more
The management and front desk was a mess. Took over an hour to get checked into my room because there was nobody to check me in. I think the front desk person quit his job because he never showed up. The room was great but my front door had a problem locking. Good thing I knew the area and that is what saved me. Great restaurant and shops nearby.
Business response:
Dear Brian,Thank you for sharing your experience. We deeply regret the inconvenience you faced during check-in and the issue with your door lock. Situations like this fall far short of the standard we aim to provide, and we apologize for the challenges you encountered. While we’re pleased to hear you enjoyed the room and the convenience of nearby amenities, your concerns will be addressed promptly with the team to improve our service. We truly value your feedback and hope you will consider giving us another opportunity to pr... read more
Very bad evening
Business response:
Susan, Thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.
Business response:
Keshia, Thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.
This property is so rundown the bathroom door had holes in it, the cabinetry in the bathroom was hanging on by one hinge, the curtains were broken and you could see inside them, the management and staff were aweful. I felt more safe staying in my car then staying in this dump.
Business response:
Dear Bridget,We are truly sorry to hear about your disappointing experience. Your concerns about the condition of the room and the lack of safety you felt are deeply troubling, and we sincerely apologize for the inconvenience caused. While we acknowledge there may have been shortcomings, we are committed to making improvements to our facilities and addressing staff training to ensure a welcoming and secure environment for all guests. Your feedback is invaluable in helping us identify areas that need immediate attention. We h... read more
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Business response:
Dear Padma, Thank you for your feedback. We appreciate you taking the time to share your experience, and we're glad to hear from you. If there are any specific aspects of your stay you'd like to highlight or any suggestions for improvement, please don't hesitate to let us know. We hope to have the opportunity to welcome you again in the future.Sincerely, Hotel Management
This was NOT a smoke free property as advertised. I arrived for a 2 night stay and my room smelled horribly like cigarette smoke. I tried to change rooms but was told there were none available and was given some air freshener to spray around. This did not work. The smell was so bad it was embedded in all my clothing and ended up making my rental car smell like stale cigarettes. Further the kitchen and bathroom was not clean. Remnants of old food was visible on the stovetop, refrigerator and microwave. Hairdryers had all been... read more
Business response:
Dear Kimberly, We sincerely apologize for the issues you encountered during your stay, especially with the cigarette smell and cleanliness concerns. It is disappointing to hear that we did not meet the expectations set by our smoke-free policy, and we understand the frustration this caused. Please know that your feedback is invaluable to us, and we are actively addressing these issues with our team. We are committed to providing better experiences for our guests and will work to ensure that all rooms are maintained to a high... read more
Frequently asked questions about Extended Stay America - Denver - Tech Center South - Inverness
How is Extended Stay America - Denver - Tech Center South - Inverness rated?
Extended Stay America - Denver - Tech Center South - Inverness has a 2.9 star rating with 2,444 reviews.
When is Extended Stay America - Denver - Tech Center South - Inverness open?
Extended Stay America - Denver - Tech Center South - Inverness is open now. It will close tomorrow at 12:00 a.m.